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Customer Reviews

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Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 4780 customer reviews

Customers say: The overall sentiment of the reviews is positive, with a slight negative bias. The positive reviews highlight the professionalism, efficiency, and quality of service provided by Fire Pros. Customers appreciate the friendly and knowledgeable technicians, the timely and effective completion of inspections and maintenance, and the overall positive experience. Negative reviews mainly focus on specific issues or experiences, such as delays, incomplete work, or dissatisfaction with the service provided. However, the negative reviews are outnumbered by the positive ones, indicating that the positive experiences outweigh the negative ones.

Job Locations and Reviews

Review
JJ was amazing, and a pleasure to work with. Communication was on point, friendly and informative! Hope to work with him again in the future here at Oakland Mall!
Carrie - Madison Heights, MI 48071
Review
yearly inspections
Derek - Monroe, MI 48162
Review
Excellent Service
Matt - Plymouth, MI 48170
Review
Matt is an excellent communicator. He kept me updated every step of the way on his progress and played a key role in keeping the tenants informed about potential issues.
Mary - Novi, MI 48377
Review
great service
Barb - Port Huron, MI 48060
Review
Excellent Service
Maria - St. Clair Shores, MI 48081
Review
Gary was very pleasant to work with and is extremely knowledgeable. I am very pleased with his work and his attitude. A+ Thank you so very much sir and have a blessed day.
Justin - Holland, MI 49423
Review
AWSOME JOB!!! Excellent Service!!
Greg - Byron Center, MI 49315
Review
One email sent and the appointment was added to their schedule quickly. The technician was very friendly and professional. He explained the process as he was performing the service to help me further understand the work. Thumbs up for sure!
James - Plymouth, MI 48170
Review
excellent
Don - Taylor, MI 48180
Review
George is very friendly and knowlegable about what he is doing. He stays organized and cleans up after himself. Thanks for sending this rep to service our store!
Renea - Southfield, MI 48034
Review
The process was seamless from start to finish. We had them out within 2 days of placing the call for the inspection. We needed further work done, the turnaround time was quick after receiving and approving the quote and the work being complete. Super friendly staff as well!
Christina - Macomb, MI 48042
Review
Everything went as smooth as expected, with no problems
Archie - Detroit, MI 48219
Review
Great service each and every time!! Thanks' Rob...
Anthony Grier - Roseville, MI 48066
Review
Gary was very knowledgeable about Fire Extinguishers and gave me good advice about them.
Angela - Georgetown Township, MI 49428
Review
Excellent service!!
Pat - Grand Rapids, MI 49505
Review
great job
Nikki - St. Clair Shores, MI 48080
Review
good
Mike - Brighton, MI 48114
Review
Great Service, Very Knowledgeable. Very good price
Jeff - Vicksburg, MI 49097
Review
recent visit
John - Plymouth, MI 48170
Review
Gary was great! answered all my questions and very knowledgeable.
LORIE - Battle Creek, MI 49037
Review
Explained all work and how it all functions.
Tom - Rochester Hills, MI 48309
Review
Excellent Service!!
Allison - Clinton Township, MI 48035
Review
Excellent Service!!
Allison - Fraser, MI 48026
Review
Takes time out to thoroughly explain everything to the customer.
Allison - Clinton Township, MI 48035
Review
Excellent service from JJ.
George Eichorn - Roseville, MI 48066
Response from Fire Pros | Fire Systems of MI | Adam's Fire :

Thank you George.

 

Fire Pros is dedicated to serving our customers throughout West Michigan! We take pride in the “customer first” reputation we’ve built the past 40 years. Our customers trust us to guide them through the process of meeting fire protection code requirements and keeping their businesses fire safe.