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Customer Reviews

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Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 4926 customer reviews

Customers say: The overall sentiment of the reviews is positive, with a slight negative bias. The positive reviews highlight the professionalism, efficiency, and quality of service provided by Fire Pros. Customers appreciate the friendly and knowledgeable technicians, the timely and effective completion of inspections and maintenance, and the overall positive experience. Negative reviews mainly focus on specific issues or experiences, such as delays, incomplete work, or dissatisfaction with the service provided. However, the negative reviews are outnumbered by the positive ones, indicating that the positive experiences outweigh the negative ones.

Job Locations and Reviews

Review
Excellent Service!
Nate - Bloomfield Township, MI 48302
Review
Prompt and professional service. James is detail oriented and genuinely cares about his work.
Steve Konieczny - Howell, MI 48843
Review
excellent service
Christopher - Warren, MI 48091
Review
very friendly and helpful
Holly - Ann Arbor, MI 48105
Review
Great Service
David - Grand Rapids, MI 49505
Review
George was on time, thorough and very helpful. Took the time to train me on how to use the fire extinguisher.
Anne - Sterling Heights, MI 48314
Review
They came in, addressed all my issues, and were very polite and efficient. I will continue to use Fire Pros in the future.
John - Galesburg, MI 49053
Review
Great Service
Nayeli - Grand Rapids, MI 49507
Review
Excellent service!
Rich - Grand Rapids, MI 49544
Review
Great service tech.
Robyn - Grandville, MI 49418
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Excellent service highly recommend. Professional and prompt
Hans - Lincoln Park, MI 48146
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Excellent service, pleasant demeaner, knowledgeable.
Michael - Grand Ledge, MI 48837
Review
People from Fire Pros are always very professional and courteous
Christine Lackscheide - Lowell, MI 49331
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Brandon was very professional
Sherry - Byron Center, MI 49315
Review
Always very knowledgeable and helpful in problem solving and service
Darryl - Pontiac, MI 48341
Review
Gary and Juan were prompt and professional with today's annual inspection. We certainly appreciate our working relationship with Fire Pros.
Gary - Jenison, MI 49428
Review
excellent service and job knowledge, great communication with technician
Christopher Metzler - Warren, MI 48091
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Excellent service and very friendly
BECKY - Hartford, MI 49057
Review
And my 12 years of experience I have never encountered such a professional, organized and courteous technician. Just a genuine old school good person that does great quality work and is quick to communicate and give important information. Would highly recommend this individual to anyone.
Joel - Pontiac, MI 48342
Review
He was prompt and was able to do the inspection without me.
Val - Sparta, MI 49345
Review
On top of job responsibilities.
Diane - Kentwood, MI 49508
Review
5 stars
CYNDI - Harrison Township, MI 48045
Review
Great customer service!
Ted - Allendale, MI 49401
Review
Very courteous and respectful to the staff at the bank and my self as owner of the building.
LARRY - Grandville, MI 49418
Review
Jason was very professional and knew what he was doing!
Ted - Allendale, MI 49401
Review
Excellent service from JJ.
George Eichorn - Roseville, MI 48066
Response from Fire Pros | Fire Systems of MI | Adam's Fire | M&M | R.P. Biederman:

Thank you George.

 

Fire Pros is dedicated to serving our customers throughout West Michigan! We take pride in the “customer first” reputation we’ve built the past 40 years. Our customers trust us to guide them through the process of meeting fire protection code requirements and keeping their businesses fire safe.