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Customer Reviews

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Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 4947 customer reviews

Customers say: The overall sentiment of the reviews is positive, with a slight negative bias. The positive reviews highlight the professionalism, efficiency, and quality of service provided by Fire Pros. Customers appreciate the friendly and knowledgeable technicians, the timely and effective completion of inspections and maintenance, and the overall positive experience. Negative reviews mainly focus on specific issues or experiences, such as delays, incomplete work, or dissatisfaction with the service provided. However, the negative reviews are outnumbered by the positive ones, indicating that the positive experiences outweigh the negative ones.

Job Locations and Reviews

Review
Excellent and Friendly Service
Andrea - Sterling Heights, MI 48312
Review
Great and friendly service!
Jennifer - Warren, MI 48092
Review
Sean is absolutely OUTSTANDING!!!! I cannot say enough about this technician, but I will try, ALWAYS, on time, does a thorough job ALWAYS, and is always in a GREAT MOOD. You can tell this technician really enjoys his job. Out of all the locations I have across the country Fire Pros is my ABSOLUTE FAVORITE company. They are there for me WHENEVER I need them and they ALWAYS get the job done!!!!!!!!!!!!!
CYNDI - Detroit, MI 48214
Review
Sean was fabulous! Very professional and informative. He made the process very quick and easy. Great employee, give him a raise!!
Tami - Montague, MI 49437
Review
Property Manager
Bonnie Hernandez - Muskegon, MI 49440
Review
Great Service!!
Scott - Grand Rapids, MI 49503
Review
Sean was awesome, Explained everything in detail so i was fully understanding. Very professional and knowledgeable. Thank you again Sean.
Jayme - East Lansing, MI 48823
Review
Technician was outstanding
Dean - Niles, MI 49120
Review
An eleven out of ten!
Tom - Mount Clemens, MI 48043
Review
great service
Dr - Clinton Township, MI 48035
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Sean is knowledgeable, friendly, and honest!
Elisa - Jonesville, MI 49250
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Excellent service as always.
Greg - West Olive, MI 49460
Review
Were able to service based on our schedule. Prompt and did a good job
Larry - Kentwood, MI 49512
Review
William was very cordial and provided great service to White Birch Condominiums.
PEGGY - East Lansing, MI 48823
Review
James the technician is always top-notch; friendly, yet very quick and efficient. Gets the job done quick, in a pleasant manner. Wish the units were a little cheaper (about twice the cost of buying them ourselves), but that's not James' fault.
Carl - Southfield, MI 48075
Review
It was a painless and "no nonsense" operation.
Patrick - Northville, MI 48167
Review
Tech was great . On time for meeting at the site.
Gordon - Canton Township, MI 48187
Review
Another job well done,
Rob - Grand Rapids, MI 49588
Review
Gary goes above and beyond what he should do. Fire Pros is just what their name states... PROFESSIONAL
Justin - Holland, MI 49423
Review
Best Service!
Taylor - Farmington Hills, MI 48336
Review
Excellent service the rep was awesome
Aretha - Livonia, MI 48152
Review
Excellent Service!
Nate - Bloomfield Township, MI 48302
Review
Prompt and professional service. James is detail oriented and genuinely cares about his work.
Steve Konieczny - Howell, MI 48843
Review
excellent service
Christopher - Warren, MI 48091
Review
very friendly and helpful
Holly - Ann Arbor, MI 48105
Review
Excellent service from JJ.
George Eichorn - Roseville, MI 48066
Response from Fire Pros | Fire Systems of MI | Adam's Fire | M&M | R.P. Biederman:

Thank you George.

 

Fire Pros is dedicated to serving our customers throughout West Michigan! We take pride in the “customer first” reputation we’ve built the past 40 years. Our customers trust us to guide them through the process of meeting fire protection code requirements and keeping their businesses fire safe.