1-800-968-2871
COMPREHENSIVE FIRE PROTECTION SERVICES IN THE MIDWEST

24-Hour Emergency Service

1-800-968-2871
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Let us know how we can help you and a Fire Pros representative will contact you within 24 hours.

Fire Protection Made Simple with ServiceTrade

At Fire Pros, we strive to provide the highest quality service to each of our clients, so we won’t just meet your expectations, we’ll exceed them. That’s why we’ve decided to add ServiceTrade to our tool belt.

ServiceTrade is a modern, mobile field service software that allows us to schedule services quickly and efficiently, provide clear and concise inspection and service reports electronically, and provide real-time quotes with photos of deficiencies and very informative updates on your fire protection systems within minutes.

Have questions about how Fire Pros is using ServiceTrade to provide better fire protection services for your company in Michigan? Fill out the form in the sidebar or call 800-968-2871.

How Does ServiceTrade Help Me?

Better Information, Better Decisions

We provide more information and better service to our customers before, during, and after service because we use ServiceTrade.

ServiceTrade gives Fire Pros customers:

  • Rich, digital reporting with photos, clear typed comments, videos, and audio notes
  • Instant access to electronic records of service history and system status
  • The best information to make critical fire protection system maintenance decisions

Rich Reporting

Technicians use smartphones and tablets as indispensable tools to confirm the appointment, check-in, and check-out of each service, and they use photos, videos, audio notes, and digital comments to document what was performed and what they discovered. Because ServiceTrade applications are used on site, Fire Pros can virtually take the customer into the job to see what the technician sees. The old days of producing carbon copy illegible forms have been replaced with detailed, concise digital records at Fire Pros.

Work Validation

The work validation tools built into ServiceTrade provide complete accountability for our technician’s time associated with your services. Built-in time tracking of when technicians are en route, when they arrive, and when they have completed their work is automatically tracked on every service call. GPS tracking enables our office staff to confirm that the technicians are at the right place at the right time.

At the end of the service call, the customer sees the complete set of documents, photos, and notes before signing the work acknowledgement report on the technician’s tablet. That signature is stored with the other rich media from the job. All of this documentation is summarized in a single report that is emailed to the customer and stored in the ServiceTrade platform permanently for future reference. All documents can be easily saved as a PDF on your server or can be quickly printed.

Enjoy Faster Repairs

ServiceTrade allows us to promptly alert you when deficiencies are found in your equipment—which gives you the opportunity to approve that work order rapidly to ensure a quick turn-around for the repair to be complete. Faster repairs mean that your essential life safety systems will be fully operational and compliant.

Avoid Compliance Issues

Customers are provided with a rich, detailed history of all of the work performed in your building. Photographs and audio memos give you in-depth reporting or repair history, deficiency repairs, and completed work. This helps provide you with all of the information necessary to maintain compliance with all state and local fire and building codes.

Receive Automated Quotes

When our technicians service your building and find deficiencies, we send immediate quotes that thoroughly document the repairs that are required with applicable photos directly to your email, giving you the opportunity to review and approve it right away with the click of a button. From there, the quote immediately turns into a job in ServiceTrade that is ready to be scheduled.

Schedule Your Fire Protection Services Today

Learn all the benefits of choosing Fire Pros as your trusted fire protection company. We provide a complete range of services, including:

  • Fire suppression systems
  • Fire sprinkler systems
  • Fire alarm systems
  • Fire extinguishers
  • Emergency lighting
  • And more!

Located in Michigan and want to learn more? Call us today to speak with one of our experienced fire safety professionals and discover why top names in business and government consistently recommend Fire Pros.

Contact us online or by phone at 800-968-2871 to schedule an appointment.

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Let us know how we can help you
and a Fire Pros representative
will contact you within 24 hours.
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Fire Pros Performs with ServiceTrade

Providing faster, smarter, and more efficient fire protection

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Local Reviews

Fire Pros Inc Rated 4.9 out of 5 stars based on 2551 customer reviews

Map of Gaylord, MI

maintance overseer




Review of Fire Pros Inc

nice job done by Dave.


Map of Grand Rapids, MI

Great Service




Review of Fire Pros Inc

Excellent service tech


Map of Grandville, MI

Great service!




Review of Fire Pros Inc

Zach was very professional and very informative. He communicated with me and was on top of everything.


Map of Redford Charter Township, MI

Fire Pros




Review of Fire Pros Inc

Alex did a great job working through the issues and getting the system back up and running. Thank you for sending him. Although we didn't find a root cause for the issue, we have a follow-up scheduled on site to determine next steps. Thanks Alex for all your work in the middle of the night!


Map of Holly, MI

Good friendly and informative




Review of Fire Pros Inc

Good experience


Map of Rochester Hills, MI

Executive Director




Review of Fire Pros Inc

Pleasant nature, explained everything - pleased with the service rendered.


Map of Hastings, MI

As usual, we had a great experience with Fire Pros...specifically Gary.




Review of Fire Pros Inc

We love Gary!!!


Map of Kalkaska, MI

Great service




Review of Fire Pros Inc

Their guys are always willing to answer any questions you have!


Map of Roscommon, MI

Good Job




Review of Fire Pros Inc

Very responsible. Great communication.


Map of West Branch, MI

thanks




Review of Fire Pros Inc


Awesome service.. Great Job




Review of Fire Pros Inc


Very friendly & excellant service




Review of Fire Pros Inc

Very knowledgeable and experienced. Did very good timely work.


Great friendly service.




Review of Fire Pros Inc

The tech who arrived was very polite and kind and explained the process to me in full before getting started.


maintenance supvs




Review of Fire Pros Inc


Always Great Service




Review of Fire Pros Inc


DID A VERY THOROUGH JB,WELL DONE AND WOULD LIKE HIM BACK NEXT YEAR




Review of Fire Pros Inc

I WOULD LIKE HIM TO DO BOTH FIRE EXTINGUISHERS,AND ALARMS AT SAME VISIT...


Manager




Review of Fire Pros Inc

The service rep Alex was extremely helpful. Alex was very helpful and very concerned with the health and safety standards regarding smoke alarms and fire extinguishers at our annual inspection. The service was completed in a timely fashion which is great because we are a licensed AFC home. Health and safety is a top priority!


Facilities Manager




Review of Fire Pros Inc

Very Professional, considerate of surroundings.


Outstanding young man.




Review of Fire Pros Inc


Awesome service




Review of Fire Pros Inc

Great friendly service


Christian L.

Christian L.

Near 28th St SW, Grandville, MI 49418
Jared J.

Jared J.

Kitchen Suppression Repair

Near Village Pl Blvd, Brighton, MI 48116
Tony K.

Tony K.

Alarm Systems Inspection

Near Van Horn Rd, Trenton, MI 48183
Zachary  B.

Zachary B.

Near Byron Creek Dr, Byron Center, MI 49315
John H.

John H.

Portable Extinguishers Inspection

Near Osborn Blvd, Sault Ste. Marie, MI 49783
John H.

John H.

Portable Extinguishers Inspection

Near Osborn Blvd, Sault Ste. Marie, MI 49783
Brandon  F.

Brandon F.

Near 76th St SW, Byron Center, MI 49315
Mike R.

Mike R.

**Commercial Fire Paperwork** Annual Fire Alarm Inspection

Near Division Ave S, Kentwood, MI 49548
Matt S.

Matt S.

Portable Extinguishers Inspection

Near W Ash St, Cedar Springs, MI 49319
Gerald R.

Gerald R.

Near McCarty Rd, Saginaw, MI 48603
Brandon  F.

Brandon F.

Near 76th St SW, Byron Center, MI 49315
Austin C.

Austin C.

Near Monroe Ave NW, Grand Rapids, MI 49503
John  R.

John R.

Near S Washington Ave, Holland, MI 49423
Brandon  F.

Brandon F.

Near 76th St SW, Byron Center, MI 49315
John H.

John H.

Near Osborn Blvd, Sault Ste. Marie, MI 49783
Brandon  F.

Brandon F.

Near 76th St SW, Byron Center, MI 49315
John H.

John H.

Portable Extinguishers Inspection

Near Ashmun St, Sault Ste. Marie, MI 49783
Gary B.

Gary B.

Monthly Fire Extinguisher Inspection (134 FE's)

Near 40th St SE, Kentwood, MI 49512
Gary B.

Gary B.

Monthly Fire Extinguisher Inspection (13 units)

Near Kendrick St SE, Grand Rapids, MI 49512
David H.

David H.

Portable Extinguishers and Kitchen Suppression Inspection

Near S 11 1/4 Rd, Cadillac, MI 49601
Sean W.

Sean W.

Near Knapp St NE, Grand Rapids, MI 49525
Brandon  F.

Brandon F.

Near 76th St SW, Byron Center, MI 49315
Art L.

Art L.

Portable Extinguishers Inspection

Near Fillmore St, Allendale Charter Township, MI 49401
David H.

David H.

Near 52nd St SE, Kentwood, MI 49508
John  R.

John R.

Near 84th St SW, Byron Center, MI 49315