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COMPREHENSIVE FIRE PROTECTION SERVICES IN THE MIDWEST

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Fire Protection Made Simple with ServiceTrade

At Fire Pros, we strive to provide the highest quality service to each of our clients, so we won’t just meet your expectations, we’ll exceed them. That’s why we’ve decided to add ServiceTrade to our tool belt.

ServiceTrade is a modern, mobile field service software that allows us to schedule services quickly and efficiently, provide clear and concise inspection and service reports electronically, and provide real-time quotes with photos of deficiencies and very informative updates on your fire protection systems within minutes.

Have questions about how Fire Pros is using ServiceTrade to provide better fire protection services for your company in Michigan? Fill out the form in the sidebar or call 800-968-2871.

How Does ServiceTrade Help Me?

Better Information, Better Decisions

We provide more information and better service to our customers before, during, and after service because we use ServiceTrade.

ServiceTrade gives Fire Pros customers:

  • Rich, digital reporting with photos, clear typed comments, videos, and audio notes
  • Instant access to electronic records of service history and system status
  • The best information to make critical fire protection system maintenance decisions

Rich Reporting

Technicians use smartphones and tablets as indispensable tools to confirm the appointment, check-in, and check-out of each service, and they use photos, videos, audio notes, and digital comments to document what was performed and what they discovered. Because ServiceTrade applications are used on site, Fire Pros can virtually take the customer into the job to see what the technician sees. The old days of producing carbon copy illegible forms have been replaced with detailed, concise digital records at Fire Pros.

Work Validation

The work validation tools built into ServiceTrade provide complete accountability for our technician’s time associated with your services. Built-in time tracking of when technicians are en route, when they arrive, and when they have completed their work is automatically tracked on every service call. GPS tracking enables our office staff to confirm that the technicians are at the right place at the right time.

At the end of the service call, the customer sees the complete set of documents, photos, and notes before signing the work acknowledgement report on the technician’s tablet. That signature is stored with the other rich media from the job. All of this documentation is summarized in a single report that is emailed to the customer and stored in the ServiceTrade platform permanently for future reference. All documents can be easily saved as a PDF on your server or can be quickly printed.

Enjoy Faster Repairs

ServiceTrade allows us to promptly alert you when deficiencies are found in your equipment—which gives you the opportunity to approve that work order rapidly to ensure a quick turn-around for the repair to be complete. Faster repairs mean that your essential life safety systems will be fully operational and compliant.

Avoid Compliance Issues

Customers are provided with a rich, detailed history of all of the work performed in your building. Photographs and audio memos give you in-depth reporting or repair history, deficiency repairs, and completed work. This helps provide you with all of the information necessary to maintain compliance with all state and local fire and building codes.

Receive Automated Quotes

When our technicians service your building and find deficiencies, we send immediate quotes that thoroughly document the repairs that are required with applicable photos directly to your email, giving you the opportunity to review and approve it right away with the click of a button. From there, the quote immediately turns into a job in ServiceTrade that is ready to be scheduled.

Schedule Your Fire Protection Services Today

Learn all the benefits of choosing Fire Pros as your trusted fire protection company. We provide a complete range of services, including:

  • Fire suppression systems
  • Fire sprinkler systems
  • Fire alarm systems
  • Fire extinguishers
  • Emergency lighting
  • And more!

Located in Michigan and want to learn more? Call us today to speak with one of our experienced fire safety professionals and discover why top names in business and government consistently recommend Fire Pros.

Contact us online or by phone at 800-968-2871 to schedule an appointment.

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Fire Pros Performs with ServiceTrade

Providing faster, smarter, and more efficient fire protection

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Local Reviews

Rated 4.9 out of 5 stars based on 1835 customer reviews

Map of Clinton Township, MI

Annual Inspection




He was very through on making sure that everything was up to par.


Map of Saginaw, MI

informative and efficient




would recommend to others


Map of Eau Claire, MI

Very nice and professional service men




The technicians are always so friendly and let me know each and everything they are going to test before they do the test.


Map of Grand Rapids, MI

Excellent




Very friendly and knowledgeable


Map of Baldwin, MI

St. Anns. Senior Center Kitchen Supervisor




He was quick and very professional.


Map of Caledonia, MI

service





Map of Spring Lake, MI

Friendly techs, but not on time and took longer than expected.




Tech showed up 2 hours after appointment time and caused me to stay after work about 2.5 hours because the job also took longer than estimated.


Map of Battle Creek, MI

Great




Very fast response


Map of Midland, MI

Great service




Sean did a good job. He should bring donuts the next time. lol


Map of Big Rapids, MI

Thank yoi




Always professional


Friendly




Art was super friendly and made great conversation, and worked quickly and efficiently!


Great Service.





Customer service #1




All very polite and listens to what your needs are.


Customer service #1




All ways polite and puts us first!


Great service.





Great service.





great service




thorough and efficient


Very thorough




Efficient and informative technician


Great service




Did a thorough job and explained the findings and requested a quote for the battery replacements.


maintenance director





Camp M.

Camp M.

Repaired the horn strobe by the technology room exit door.

Near Harvey St, Muskegon, MI 49442
David H.

David H.

Near E Dowland St, Ludington, MI 49431
Austin C.

Austin C.

Near Industrial Park Dr, Edmore, MI 48829
Brandon  F.

Brandon F.

Near Lafayette Ave NE, Grand Rapids, MI 49503
Art L.

Art L.

Fire Door Service Call

Near S Church St, Zeeland, MI 49464
Russ F.

Russ F.

Wet Basement storage: Install the missing Inspection Test Valve sign and provide proper identification. Valve identification is beneficial in at least three ways. It allows the fire department personnel to locate and operate the valve. A contractor can readily shut off the system to make modifications. And system valves can be easily identified during periodic inspections. NFPA 13 (6.7.4.1) All control, drain, and test connection valves shall be provided with permanently marked weatherproof metal or rigid plastic identification signs. Wet Basement storage: Remove and replace the outdated water gauge. Pressure surges are typically trapped in the system by the check valve. Readings from these gauges can be used to establish a database on the available pressure in the water supply. The gauge on the supply side is also used during the main drain test to establish a database of residual pressure in the water supply. NFPA 13 (8.17.3) & NFPA 25 (13.2.7.2) Gauges shall be replaced every 5 yea

Near W Lakewood Blvd, Holland, MI 49424
Camp M.

Camp M.

Installed new cellular communicator.

Near W Giles Rd, Muskegon, MI 49445
Brandon  F.

Brandon F.

Near Lake Dr SE, Grand Rapids, MI 49506
Alex R.

Alex R.

Completed Annual Fire Alarm Inspection for 2019

Near Hall Rd, Clinton Township, MI 48038
Brandon  F.

Brandon F.

Near Reeds Lake Blvd SE, East Grand Rapids, MI 49506
Tyler H.

Tyler H.

back plate is rusting on smoke detector that I just programmed the head for Point 19. I showed Demonte the rust forming,there will be issues in the near future with 19. I suggest it's replaced before troubles arise. customer had water damage in the area - repair

Near Limit St, Battle Creek, MI 49037
Mike R.

Mike R.

Annual Fire Alarm System Inspection

Near W Main St, Lowell, MI 49331
Alex R.

Alex R.

New 12 volt Power Supply Installed 1-17-19 ALR For Interior Key Pads ***All systems Normal and Reset ***

Near McCarty Rd, Saginaw, MI 48603
Matt S.

Matt S.

Annual Fire Extinguisher Inspection (53 FE)

Near Island Ct, Eaton Rapids, MI 48827
Art L.

Art L.

Annual Fire Extinguisher Inspections (10 units) Annual Load Testing Emergency Lighting Inspection (21 units)

Near Woodworth St NE, Grand Rapids, MI 49525
Jason  Z.

Jason Z.

Alarm Systems Inspection

Near S Crapo Rd, Ashley, MI 48806
Russ F.

Russ F.

Wet: Remove and replace the outdated water gauge. Pressure surges are typically trapped in the system by the check valve. Readings from these gauges can be used to establish a database on the available pressure in the water supply. The gauge on the supply side is also used during the main drain test to establish a database of residual pressure in the water supply. NFPA 13 (8.17.3) & NFPA 25 (13.2.7.2) Gauges shall be replaced every 5 years. Wet: Install (2) missing spare sprinkler heads in the spare head box. NFPA 25 (5.4.1.5) A supply of at least (6) spare sprinkler shall be maintained on the premises so that any sprinklers that have operated or been damaged in any way can be promptly replaced. Wet: Perform 5-year Hydro-Static test on the Fire Department Connection (FDC). Also perform the 5-year internal inspection of the FDC. NFPA 25 (13.7.4) The piping from the fire department connection to the fire department connection check valve shall be hydro-statically tested at 150psi (10 ba

Near Hawks Ridge Dr, Bath Township, MI 48808
Tyler H.

Tyler H.

Mail replacement smoke to customer to install

Near Oak Industrial Dr NE, Grand Rapids, MI 49505
Sean W.

Sean W.

Near Burg Rd, Warren, MI 48089
Art L.

Art L.

Portable Extinguishers and Emergency / Exit Lights Inspection

Near Clear Vista Ct NE, Grand Rapids, MI 49525
David H.

David H.

Near Trowbridge St, Allegan, MI 49010
Tyler H.

Tyler H.

Annual Fire Alarm Inspection (106 devices) (Fike-Cybercat 1016)

Near Monroe Ave NW, Grand Rapids, MI 49505
Brandon  F.

Brandon F.

Near Lakeside Dr SE, Grand Rapids, MI 49506
Alex R.

Alex R.

1-17-19 ALR Replaced Batteries QTY-4 6 volt 5 ah in units 6 and 7 and Replaced front Door Combo Light and Tested

Near Washtenaw Ave, Ann Arbor, MI 48104
David H.

David H.

Near Monroe Ave NW, Grand Rapids, MI 49505