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Fire Protection Made Simple with ServiceTrade

At Fire Pros, we strive to provide the highest quality service to each of our clients, so we won’t just meet your expectations, we’ll exceed them. That’s why we’ve decided to add ServiceTrade to our tool belt.

ServiceTrade is a modern, mobile field service software that allows us to schedule services quickly and efficiently, provide clear and concise inspection and service reports electronically, and provide real-time quotes with photos of deficiencies and very informative updates on your fire protection systems within minutes.

Have questions about how Fire Pros is using ServiceTrade to provide better fire protection services for your company in Michigan? Fill out the form in the sidebar or call 800-968-2871.

How Does ServiceTrade Help Me?

Better Information, Better Decisions

We provide more information and better service to our customers before, during, and after service because we use ServiceTrade.

ServiceTrade gives Fire Pros customers:

  • Rich, digital reporting with photos, clear typed comments, videos, and audio notes
  • Instant access to electronic records of service history and system status
  • The best information to make critical fire protection system maintenance decisions

Rich Reporting

Technicians use smartphones and tablets as indispensable tools to confirm the appointment, check-in, and check-out of each service, and they use photos, videos, audio notes, and digital comments to document what was performed and what they discovered. Because ServiceTrade applications are used on site, Fire Pros can virtually take the customer into the job to see what the technician sees. The old days of producing carbon copy illegible forms have been replaced with detailed, concise digital records at Fire Pros.

Work Validation

The work validation tools built into ServiceTrade provide complete accountability for our technician’s time associated with your services. Built-in time tracking of when technicians are en route, when they arrive, and when they have completed their work is automatically tracked on every service call. GPS tracking enables our office staff to confirm that the technicians are at the right place at the right time.

At the end of the service call, the customer sees the complete set of documents, photos, and notes before signing the work acknowledgement report on the technician’s tablet. That signature is stored with the other rich media from the job. All of this documentation is summarized in a single report that is emailed to the customer and stored in the ServiceTrade platform permanently for future reference. All documents can be easily saved as a PDF on your server or can be quickly printed.

Enjoy Faster Repairs

ServiceTrade allows us to promptly alert you when deficiencies are found in your equipment—which gives you the opportunity to approve that work order rapidly to ensure a quick turn-around for the repair to be complete. Faster repairs mean that your essential life safety systems will be fully operational and compliant.

Avoid Compliance Issues

Customers are provided with a rich, detailed history of all of the work performed in your building. Photographs and audio memos give you in-depth reporting or repair history, deficiency repairs, and completed work. This helps provide you with all of the information necessary to maintain compliance with all state and local fire and building codes.

Receive Automated Quotes

When our technicians service your building and find deficiencies, we send immediate quotes that thoroughly document the repairs that are required with applicable photos directly to your email, giving you the opportunity to review and approve it right away with the click of a button. From there, the quote immediately turns into a job in ServiceTrade that is ready to be scheduled.

Schedule Your Fire Protection Services Today

Learn all the benefits of choosing Fire Pros as your trusted fire protection company. We provide a complete range of services, including:

  • Fire suppression systems
  • Fire sprinkler systems
  • Fire alarm systems
  • Fire extinguishers
  • Emergency lighting
  • And more!

Located in Michigan and want to learn more? Call us today to speak with one of our experienced fire safety professionals and discover why top names in business and government consistently recommend Fire Pros.

Contact us online or by phone at 800-968-2871 to schedule an appointment.

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and a Fire Pros representative
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Fire Pros Performs with ServiceTrade

Providing faster, smarter, and more efficient fire protection

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Local Reviews

Fire Pros, LLC Rated 4.9 out of 5 stars based on 3397 customer reviews

Map of Howell, MI

Great service




Review of Fire Pros, LLC


Map of Plymouth, MI

Excellent Service




Review of Fire Pros, LLC

Very professional, thorough and quick.


Map of Allendale Charter Township, MI

Great service




Review of Fire Pros, LLC

The guys at fire pros are professional and knowledgeable in the services they provide. It is a great experience doing business with fire pros. The staff all around from office to the field are wonderful and easy to deal with throughout the whole process. They communicate effectively while on site and address issues as needed. Great work by professionals.


Map of Allendale Charter Township, MI

Great service




Review of Fire Pros, LLC

Fire Pros provides great service to our property. The techs are friendly and professional and always on time for the service calls.


Map of Hastings, MI

Awesome Service




Review of Fire Pros, LLC

We always receive awesome, friendly service from all or your techs


Map of Allendale Charter Township, MI

Greaqt service




Review of Fire Pros, LLC

Mike showed up on time and made contact with me letting me know he was onsite. I explained the issue we were having and he got right to work taking acre of the trouble alarm. After he finished the work he came to the office and had pictures of the service work and a detailed description of the issues and repairs, He offered up options and solutions to prevent any further issues with our panel in this particular situation. Mike is very knowledgeable and professional with his work. We appreciate Mike and the guys from Fire pros.


Map of Rockford, MI

Great customer service




Review of Fire Pros, LLC


Map of Clarksville, MI

Great Customer Servie!




Review of Fire Pros, LLC

Very nice techs, efficient, thorough


Map of Waterford Township, MI

Super easy, very professional




Review of Fire Pros, LLC


Map of Saline, MI

Show up hours before they should have.




Review of Fire Pros, LLC

Jim Is great.


service




Review of Fire Pros, LLC

very good service, on time, efficient, accommodating!


Great Service




Review of Fire Pros, LLC

Appreciate Alex’s thoroughness. Easy to work with.


Great friendly service




Review of Fire Pros, LLC

Sean was very professional & friendly


Great Service




Review of Fire Pros, LLC


Prompt and friendly




Review of Fire Pros, LLC


David




Review of Fire Pros, LLC

Very nice, knowledgeable, personable. Thank you. He's a good guy. Now that you call for appointments things are great. In the past you'd just show up and it was horrible. So thank you for calling first and setting an appt.


Pipe relocation




Review of Fire Pros, LLC

Great guys to work with. Required minimal instruction.


the technician was very knowledgeable and helpful




Review of Fire Pros, LLC

keep up the good work your team is awesome.


Awesome work




Review of Fire Pros, LLC


GREAT SERVICE




Review of Fire Pros, LLC

Sean did an excellent inspection. He was thorough and efficient.


Sean W.

Sean W.

Near W Michigan Ave, Hesperia, MI 49421
Mark S.

Mark S.

Near Rawsonville Rd, Belleville, MI 48111
George S.

George S.

Near Haggerty Rd, Plymouth, MI 48170
Robert W.

Robert W.

Near N Groesbeck Hwy, Mount Clemens, MI 48043
Jim S.

Jim S.

1/21 appt confirmd with Frank.  km Kitchen Suppression Inspection Semi-annual inspection of the kitchen system Deficiency: Number of Systems failed : 1 Deficiency: Improper nozzle protection over char. Deficiency: R-102 regulator out of hydro date.

Near Sibley Rd, Riverview, MI 48193
Tyler H.

Tyler H.

Annual Fire Alarm Inspection (105 devices)

Near Armory Ct, Jackson, MI 49202
Robert G.

Robert G.

Near Schoolcraft, Livonia, MI 48150
John H.

John H.

Alarm Systems Inspection

Near State St, Boyne City, MI 49712
Mark S.

Mark S.

Near Rawsonville Rd, Belleville, MI 48111
John H.

John H.

Annual Fire Extinguisher Inspection (4 units)

Near State St, Boyne City, MI 49712
Matt S.

Matt S.

Portable Extinguishers Inspection

Near E Paris Ave S E, Grand Rapids, MI 49546
Russ F.

Russ F.

Sprinkler, Obstruction Investigation, and Hydrostatic Testing Repair

Near 48th Ave, Allendale Charter Township, MI 49401
Robert G.

Robert G.

Near Park Ave, Detroit, MI 48201
Alex H.

Alex H.

Near Coolidge Hwy, Troy, MI 48084
David H.

David H.

Near Courier Dr NW, Grand Rapids, MI 49534
Matt S.

Matt S.

Portable Extinguishers and Emergency / Exit Lights Inspection

Near Diamond Ave NE, Grand Rapids, MI 49505
Jim S.

Jim S.

1/21 Confirmed with Leslie in the Office.  She'll be on site for you km Kitchen Suppression Inspection Semi-annual Kitchen System Inspection Deficiency: Number of Systems failed : 1 Deficiency: Appliance does not fit properly under hood. 60 in. range under 48in. hood. Inoperable Deficiency: Discharge warning device does not operate during system actuation.

Near Church St, Rockwood, MI 48173
Robert W.

Robert W.

Near Sherwood Ave, Warren, MI 48091
Mark S.

Mark S.

Near 1st St, Wyandotte, MI 48192
Terrence  J.

Terrence J.

Near Chene, Detroit, MI 48207
John  R.

John R.

Near N Grand Traverse St, Flint, MI 48503
George S.

George S.

Near W 10 Mile Rd, Novi, MI 48375
Robert G.

Robert G.

Near Chase Rd, Dearborn, MI 48126
Jim S.

Jim S.

1/18 Confirmed with Samantha, manager. She'll have someone on site at 8:00 AM for us. km Kitchen Suppression, Portable Extinguishers, and Emergency / Exit Lights Inspection Semi-annual inspection of the kitchen system Annual inspection of the fire extinguishers Annual inspection of the e/lights 90 minute load test Deficiency: Electric connections are made inside of automan. Inoperable Deficiency: Improper system configuration. Regulated actuator is ran off low pressure side of regulated release. Also expellant hose was used. Deficiency: Number of Systems failed : 1 Deficiency: K-Class fire extinguisher is out of hydro date. Deficiency: Number of Extinguishers Left at Job: 1 Deficiency: 8- 6v-5a exit/emergency light batteries need replacing. 1- Emergency light has bad charging board needs replacement.

Near US-20, Rossford, OH 43460
Tyler H.

Tyler H.

per don back door not latching.

Near Delta Commerce Dr, Lansing, MI 48917