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COMPREHENSIVE FIRE PROTECTION SERVICES IN THE MIDWEST

24-Hour Emergency Service

1-800-968-2871
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Let us know how we can help you and a Fire Pros representative will contact you within 24 hours.

Fire Protection Made Simple with ServiceTrade

At Fire Pros, we strive to provide the highest quality service to each of our clients, so we won’t just meet your expectations, we’ll exceed them. That’s why we’ve decided to add ServiceTrade to our tool belt.

ServiceTrade is a modern, mobile field service software that allows us to schedule services quickly and efficiently, provide clear and concise inspection and service reports electronically, and provide real-time quotes with photos of deficiencies and very informative updates on your fire protection systems within minutes.

Have questions about how Fire Pros is using ServiceTrade to provide better fire protection services for your company in Michigan? Fill out the form in the sidebar or call 800-968-2871.

How Does ServiceTrade Help Me?

Better Information, Better Decisions

We provide more information and better service to our customers before, during, and after service because we use ServiceTrade.

ServiceTrade gives Fire Pros customers:

  • Rich, digital reporting with photos, clear typed comments, videos, and audio notes
  • Instant access to electronic records of service history and system status
  • The best information to make critical fire protection system maintenance decisions

Rich Reporting

Technicians use smartphones and tablets as indispensable tools to confirm the appointment, check-in, and check-out of each service, and they use photos, videos, audio notes, and digital comments to document what was performed and what they discovered. Because ServiceTrade applications are used on site, Fire Pros can virtually take the customer into the job to see what the technician sees. The old days of producing carbon copy illegible forms have been replaced with detailed, concise digital records at Fire Pros.

Work Validation

The work validation tools built into ServiceTrade provide complete accountability for our technician’s time associated with your services. Built-in time tracking of when technicians are en route, when they arrive, and when they have completed their work is automatically tracked on every service call. GPS tracking enables our office staff to confirm that the technicians are at the right place at the right time.

At the end of the service call, the customer sees the complete set of documents, photos, and notes before signing the work acknowledgement report on the technician’s tablet. That signature is stored with the other rich media from the job. All of this documentation is summarized in a single report that is emailed to the customer and stored in the ServiceTrade platform permanently for future reference. All documents can be easily saved as a PDF on your server or can be quickly printed.

Enjoy Faster Repairs

ServiceTrade allows us to promptly alert you when deficiencies are found in your equipment—which gives you the opportunity to approve that work order rapidly to ensure a quick turn-around for the repair to be complete. Faster repairs mean that your essential life safety systems will be fully operational and compliant.

Avoid Compliance Issues

Customers are provided with a rich, detailed history of all of the work performed in your building. Photographs and audio memos give you in-depth reporting or repair history, deficiency repairs, and completed work. This helps provide you with all of the information necessary to maintain compliance with all state and local fire and building codes.

Receive Automated Quotes

When our technicians service your building and find deficiencies, we send immediate quotes that thoroughly document the repairs that are required with applicable photos directly to your email, giving you the opportunity to review and approve it right away with the click of a button. From there, the quote immediately turns into a job in ServiceTrade that is ready to be scheduled.

Schedule Your Fire Protection Services Today

Learn all the benefits of choosing Fire Pros as your trusted fire protection company. We provide a complete range of services, including:

  • Fire suppression systems
  • Fire sprinkler systems
  • Fire alarm systems
  • Fire extinguishers
  • Emergency lighting
  • And more!

Located in Michigan and want to learn more? Call us today to speak with one of our experienced fire safety professionals and discover why top names in business and government consistently recommend Fire Pros.

Contact us online or by phone at 800-968-2871 to schedule an appointment.

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and a Fire Pros representative
will contact you within 24 hours.
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Fire Pros Performs with ServiceTrade

Providing faster, smarter, and more efficient fire protection

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Local Reviews

Fire Pros Inc Rated 4.9 out of 5 stars based on 2282 customer reviews

Map of Grand Rapids, MI

Great Service




Review of Fire Pros Inc


Map of Roscommon, MI

Great Service




Review of Fire Pros Inc

Service Tech. installed a combo exit sign and emergency light. Service was quick, Tech was friendly and efficient.


Map of Grand Rapids, MI

Great service




Review of Fire Pros Inc

Sean is professional and gets the job done. We appreciate his patience with us as it was a busy day when he visited. (this message applies to all the Satisfaction Surveys from Sean's visit)


Map of Saranac, MI

great service




Review of Fire Pros Inc


Map of Tekonsha, MI

Great Service/ Great Tech




Review of Fire Pros Inc

Technician was excellent and very knowledgeable. Talked me through everything he was doing and how the system worked.


Map of Hudsonville, MI

DATA/IT




Review of Fire Pros Inc


Map of Traverse City, MI

Poor planning / communication




Review of Fire Pros Inc

2 people were scheduled to show up at 1:15 PM. One showed up at 1:15, the second could'nt make it until about 4:00. Nobody called and told me this was going to happen. I had to basically miss an afternoon of work to accommodate both guys


Map of Bay City, MI

did a great job




Review of Fire Pros Inc

very good company!


Map of Greenville, MI

explained what he was doing thoroughly




Review of Fire Pros Inc


Map of Grand Rapids, MI

Friendly and Informative




Review of Fire Pros Inc

While Sean and I were waiting for the system to be set to 'test mode' he took the time to show me what I would need to do if the sprinkler system ever started going off and what I would need to do next ! I've been the manager here for the past four years and none of the other tech's have ever taken the time to show me these simple precautions in case of Emergency / accidental set off of the system by any individual.


Fire dept connection repair




Review of Fire Pros Inc

Excellent service, team arrived told me what was planned, implemented, had a short closing discussion (I had not questions) and the job was complete.


good service




Review of Fire Pros Inc

Always a pleasure to work with them.


SEAN WAS VERY INFORMATIONAL AND HAD A GREAT PERSONALITY!




Review of Fire Pros Inc


Great Service!




Review of Fire Pros Inc


pleasant experience




Review of Fire Pros Inc

The tech was very patient as we tried to get food orders out so he could do his inspection. Very informative.


Pleasant service




Review of Fire Pros Inc


Very thorough & knowledgeable




Review of Fire Pros Inc

I am new to this site. It was nice that he new his procedures so I just had to fine keys & areas. I have not seen the costs yet.


Professional good service




Review of Fire Pros Inc

Tyler Hyland provides good quality service in his inspection and repairs for our alarms.


very knowledgeable, great personality




Review of Fire Pros Inc


Friendly service




Review of Fire Pros Inc


Alex R.

Alex R.

System was in Alarm Upon arrival, Clipper St FACP was froze up and required cold start Reset. Restarted FACP and Reset System to all Systems Normal. While On-Site was informed that during remodel a horn/Strobe that was moved failed to function. After trouble shooting found that the wiring to the strobe was incorrect and corrected. And Tested System to ensure Horn/Strobe functioned. Reset System ***All Systems Normal and Reset *** Also Per. Dan would like a quote for his 6” Water Flow Switch so it can be Replaced

Near Clipper St, Plymouth, MI 48170
Brandon  F.

Brandon F.

Near Central Pkwy, Hudsonville, MI 49426
Art L.

Art L.

Emergency / Exit Lights and Portable Extinguishers Inspection

Near Gaynor Ave NW, Grand Rapids, MI 49544
David H.

David H.

Near Humboldt Dr, Novi, MI 48377
Austin C.

Austin C.

Near Apple Orchard Ln, Grand Rapids, MI 49525
Mike R.

Mike R.

Inoperable Deficiency: The MS4 and power supply for the door holder is bad. Need a new MS4 panel and 10a power supply, with a aux relay that can power the 12 door holder in building 4328

Near Forest Creek Ct SE, Kentwood, MI 49512
Alex R.

Alex R.

7-18/7-19-2019 ALR UNITS REPLACED AND TESTED ***All Systems Normal and Reset ***

Near W Park Dr, Novi, MI 48377
Alex R.

Alex R.

7-19-19 ALR UNIT REPLACED AND TESTED ***All Systems Normal and Reset ***

Near W Park Dr, Novi, MI 48377
Alex R.

Alex R.

Replaced a total of 84 Smoke Alarms that were Deficient from Recent Inspection and all were tested. ***All Systems Normal and Reset ***

Near W Park Dr, Novi, MI 48377
Brandon  F.

Brandon F.

Near Ivanrest Ave SW, Wyoming, MI 49418
Art L.

Art L.

Portable Extinguishers Inspection

Near Plainfield Ave NE, Grand Rapids, MI 49525
Ron  R.

Ron R.

Near Division Ave S, Wayland, MI 49348
Art L.

Art L.

Emergency / Exit Lights, Portable Extinguishers, and Kitchen Suppression Inspection

Near Salerno Dr NE, Grand Rapids, MI 49525
David H.

David H.

Portable Extinguishers Inspection

Near Crossing Cir, Traverse City, MI 49684
David H.

David H.

Near Burg Rd, Warren, MI 48089
Art L.

Art L.

Return (2) extinguishers pulled for service at inspection 7-16-2019

Near Plymouth Ave NE, Grand Rapids, MI 49505
Austin C.

Austin C.

Near Grandville Ave SW, Grand Rapids, MI 49503
Art L.

Art L.

Annual Fire Extinguisher Inspection (23 FE) Semi-Annual Kitchen Suppression System Inspection

Near E Sherman Blvd, Muskegon, MI 49444
Sean W.

Sean W.

Near Maywood St, Chelsea, MI 48118
Gerald R.

Gerald R.

Near Leonard St NE, Grand Rapids, MI 49505
Sean W.

Sean W.

Near Ann Arbor-Saline Rd, Ann Arbor, MI 48103
Tyler H.

Tyler H.

Annual Fire Alarm Inspection Potter panel- 43 SD, 1 HD, 6 DD, 11 MP's, 1 flow, 2 TS, 39 HS's, 14 Strobes, 72 low Freq. HS's Need to access every room. Bailey center will provide chaperone to assist in entering rooms.

Near Bailey St, East Lansing, MI 48823
Art L.

Art L.

Semi-Annual Kitchen Suppression System Inspection Annual Fire Extinguisher Inspection (27 FE)

Near Sanford St, Muskegon Heights, MI 49444
David H.

David H.

Near S Leja Dr, Vicksburg, MI 49097
Austin C.

Austin C.

Near Celadon Dr NE, Grand Rapids, MI 49525