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Fire Protection Made Simple with ServiceTrade

At Fire Pros, we strive to provide the highest quality service to each of our clients, so we won’t just meet your expectations, we’ll exceed them. That’s why we’ve decided to add ServiceTrade to our tool belt.

ServiceTrade is a modern, mobile field service software that allows us to schedule services quickly and efficiently, provide clear and concise inspection and service reports electronically, and provide real-time quotes with photos of deficiencies and very informative updates on your fire protection systems within minutes.

Have questions about how Fire Pros is using ServiceTrade to provide better fire protection services for your company in Michigan? Fill out the form in the sidebar or call 800-968-2871.

How Does ServiceTrade Help Me?

Better Information, Better Decisions

We provide more information and better service to our customers before, during, and after service because we use ServiceTrade.

ServiceTrade gives Fire Pros customers:

  • Rich, digital reporting with photos, clear typed comments, videos, and audio notes
  • Instant access to electronic records of service history and system status
  • The best information to make critical fire protection system maintenance decisions

Rich Reporting

Technicians use smartphones and tablets as indispensable tools to confirm the appointment, check-in, and check-out of each service, and they use photos, videos, audio notes, and digital comments to document what was performed and what they discovered. Because ServiceTrade applications are used on site, Fire Pros can virtually take the customer into the job to see what the technician sees. The old days of producing carbon copy illegible forms have been replaced with detailed, concise digital records at Fire Pros.

Work Validation

The work validation tools built into ServiceTrade provide complete accountability for our technician’s time associated with your services. Built-in time tracking of when technicians are en route, when they arrive, and when they have completed their work is automatically tracked on every service call. GPS tracking enables our office staff to confirm that the technicians are at the right place at the right time.

At the end of the service call, the customer sees the complete set of documents, photos, and notes before signing the work acknowledgement report on the technician’s tablet. That signature is stored with the other rich media from the job. All of this documentation is summarized in a single report that is emailed to the customer and stored in the ServiceTrade platform permanently for future reference. All documents can be easily saved as a PDF on your server or can be quickly printed.

Enjoy Faster Repairs

ServiceTrade allows us to promptly alert you when deficiencies are found in your equipment—which gives you the opportunity to approve that work order rapidly to ensure a quick turn-around for the repair to be complete. Faster repairs mean that your essential life safety systems will be fully operational and compliant.

Avoid Compliance Issues

Customers are provided with a rich, detailed history of all of the work performed in your building. Photographs and audio memos give you in-depth reporting or repair history, deficiency repairs, and completed work. This helps provide you with all of the information necessary to maintain compliance with all state and local fire and building codes.

Receive Automated Quotes

When our technicians service your building and find deficiencies, we send immediate quotes that thoroughly document the repairs that are required with applicable photos directly to your email, giving you the opportunity to review and approve it right away with the click of a button. From there, the quote immediately turns into a job in ServiceTrade that is ready to be scheduled.

Schedule Your Fire Protection Services Today

Learn all the benefits of choosing Fire Pros as your trusted fire protection company. We provide a complete range of services, including:

  • Fire suppression systems
  • Fire sprinkler systems
  • Fire alarm systems
  • Fire extinguishers
  • Emergency lighting
  • And more!

Located in Michigan and want to learn more? Call us today to speak with one of our experienced fire safety professionals and discover why top names in business and government consistently recommend Fire Pros.

Contact us online or by phone at 800-968-2871 to schedule an appointment.

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and a Fire Pros representative
will contact you within 24 hours.
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Fire Pros Performs with ServiceTrade

Providing faster, smarter, and more efficient fire protection

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Local Reviews

Fire Pros, LLC Rated 4.9 out of 5 stars based on 3048 customer reviews

Map of Clinton Township, MI

Professional Friendly Service




Review of Fire Pros, LLC


Map of Lansing, MI

GREAT SERVICE




Review of Fire Pros, LLC


Map of Clinton Township, MI

Great Service!




Review of Fire Pros, LLC

George did a great job. He explained what he was doing, how to work the equipment and was friendly during the whole visit.


Map of Ypsilanti, MI

Great Customer Service!!




Review of Fire Pros, LLC

Friendly, Polite, and Professional!!


Map of Petoskey, MI

Very professional, Very nice




Review of Fire Pros, LLC


Map of St. Joseph, MI

Great Service




Review of Fire Pros, LLC


Map of Hazel Park, MI

Great service, came through in a pinch!




Review of Fire Pros, LLC


Map of Grand Rapids, MI

Great customer service, very easy to work with




Review of Fire Pros, LLC

Zach did a great job identifying where we needed additional fire extinguishers and he also removed the old, expired extinguishers we had on hand. Everything was inspected and we were good to go in under 40 minutes.


Map of Redford Charter Township, MI

Great Service




Review of Fire Pros, LLC

Did a good job, was on time .


Map of Grand Haven, MI

Board Member handling sprinklers and buildings in complex




Review of Fire Pros, LLC


Professional service




Review of Fire Pros, LLC

Great customer service & Techs are awesome & professional! Thank you for your service


great service, very polite and very thorough




Review of Fire Pros, LLC


Excellent Service




Review of Fire Pros, LLC

Been doing business with Fire Systems of Michigan for several years and they have always provided outstanding service along with always working with us on coordinated times to complete each service. Each of the individuals who come in are very personable, conduct themselves in a professional manner and always willing to work with you.


Great service




Review of Fire Pros, LLC


Inspection Of Building 10




Review of Fire Pros, LLC


Reliable service




Review of Fire Pros, LLC


Great service




Review of Fire Pros, LLC

that was good service


Amazing, and very knowledgeable and efficient guy




Review of Fire Pros, LLC

I’ve had the pleasure to walk with Bob Greenwood, and I must say he was very efficient but beyond that he has an amazing approach and know how to treat a client. We would be more than happy to have him work at our jobsite any day!


Service was professsionally performed




Review of Fire Pros, LLC

My opinion of your company and the reps who make visits to our building is to be commended for time and talent. Thank you


Thanks




Review of Fire Pros, LLC


Russ F.

Russ F.

Sprinkler Repair

Near Hagen Dr SE, Grand Rapids, MI 49548
David H.

David H.

Near E Keating Ave, Muskegon, MI 49442
David H.

David H.

Near Port City Blvd, Muskegon, MI 49442
David H.

David H.

Near Olthoff Dr, Muskegon, MI 49444
Mike R.

Mike R.

put cover on old strobe location .See attached map for location. They want a white plate.

Near Eastern Ave NE, Grand Rapids, MI 49503
Tyler H.

Tyler H.

This Quote is for Fire Pros to install 7 new smoke heads on the 1st floor after construction is complete.

Near 36th St, Grandville, MI 49418
Robert G.

Robert G.

Near Taft Rd, Novi, MI 48375
Jim S.

Jim S.

Near W Michigan Ave, Clinton, MI 49236
Mike R.

Mike R.

BCI ppwk- read and follow directions careful- check in and out with BCI- Must call Life safety to put the system into test- scope of work- check zone 6 OVHD DR #2 - Tech must take pictures of the gate installation and the wire feeding through the gate post with the proper grommets and send to [email protected] prior to departure- you need a closeout number.

Near Roberts St, Muskegon, MI 49444
George S.

George S.

Near Schoolcraft, Livonia, MI 48150
John H.

John H.

Hard scheduled w. Jamie Macdonald [email protected]

Near Shunk Rd, Sault Ste. Marie, MI 49783
Art L.

Art L.

Portable Extinguishers and Kitchen Suppression Inspection

Near Bailey St, East Lansing, MI 48823
John R.

John R.

Near W Michigan Ave, Battle Creek, MI 49037
Tyler H.

Tyler H.

check program , low air tripped no alarm. test after checking program.

Near 36th St, Grandville, MI 49418
John R.

John R.

Near Capital Ave NE, Battle Creek, MI 49017
John H.

John H.

Portable Extinguishers Inspection

Near Riverview Way, Sault Ste. Marie, MI 49783
Austin C.

Austin C.

Near Leonard St NE, Grand Rapids, MI 49525
Robert G.

Robert G.

Near Quince St, Novi, MI 48375
Sean W.

Sean W.

Near E 48th St, Holland, MI 49423
Tyler H.

Tyler H.

Annual Smoke Detector Inspection (7 smokes)

Near Leonard St NE, Grand Rapids, MI 49525
John R.

John R.

Near W Michigan Ave, Marshall, MI 49068
Sean W.

Sean W.

Near Chicago Dr, Zeeland, MI 49464
Sean W.

Sean W.

Near E Roosevelt Ave, Zeeland, MI 49464
John R.

John R.

Near Cornell Rd, Quincy, MI 49082
Sean W.

Sean W.

Near E Roosevelt Ave, Zeeland, MI 49464