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Fire Protection Made Simple with ServiceTrade

At Fire Pros, we strive to provide the highest quality service to each of our clients, so we won’t just meet your expectations, we’ll exceed them. That’s why we’ve decided to add ServiceTrade to our tool belt.

ServiceTrade is a modern, mobile field service software that allows us to schedule services quickly and efficiently, provide clear and concise inspection and service reports electronically, and provide real-time quotes with photos of deficiencies and very informative updates on your fire protection systems within minutes.

Have questions about how Fire Pros is using ServiceTrade to provide better fire protection services for your company in Michigan? Fill out the form in the sidebar or call 800-968-2871.

How Does ServiceTrade Help Me?

Better Information, Better Decisions

We provide more information and better service to our customers before, during, and after service because we use ServiceTrade.

ServiceTrade gives Fire Pros customers:

  • Rich, digital reporting with photos, clear typed comments, videos, and audio notes
  • Instant access to electronic records of service history and system status
  • The best information to make critical fire protection system maintenance decisions

Rich Reporting

Technicians use smartphones and tablets as indispensable tools to confirm the appointment, check-in, and check-out of each service, and they use photos, videos, audio notes, and digital comments to document what was performed and what they discovered. Because ServiceTrade applications are used on site, Fire Pros can virtually take the customer into the job to see what the technician sees. The old days of producing carbon copy illegible forms have been replaced with detailed, concise digital records at Fire Pros.

Work Validation

The work validation tools built into ServiceTrade provide complete accountability for our technician’s time associated with your services. Built-in time tracking of when technicians are en route, when they arrive, and when they have completed their work is automatically tracked on every service call. GPS tracking enables our office staff to confirm that the technicians are at the right place at the right time.

At the end of the service call, the customer sees the complete set of documents, photos, and notes before signing the work acknowledgement report on the technician’s tablet. That signature is stored with the other rich media from the job. All of this documentation is summarized in a single report that is emailed to the customer and stored in the ServiceTrade platform permanently for future reference. All documents can be easily saved as a PDF on your server or can be quickly printed.

Enjoy Faster Repairs

ServiceTrade allows us to promptly alert you when deficiencies are found in your equipment—which gives you the opportunity to approve that work order rapidly to ensure a quick turn-around for the repair to be complete. Faster repairs mean that your essential life safety systems will be fully operational and compliant.

Avoid Compliance Issues

Customers are provided with a rich, detailed history of all of the work performed in your building. Photographs and audio memos give you in-depth reporting or repair history, deficiency repairs, and completed work. This helps provide you with all of the information necessary to maintain compliance with all state and local fire and building codes.

Receive Automated Quotes

When our technicians service your building and find deficiencies, we send immediate quotes that thoroughly document the repairs that are required with applicable photos directly to your email, giving you the opportunity to review and approve it right away with the click of a button. From there, the quote immediately turns into a job in ServiceTrade that is ready to be scheduled.

Schedule Your Fire Protection Services Today

Learn all the benefits of choosing Fire Pros as your trusted fire protection company. We provide a complete range of services, including:

  • Fire suppression systems
  • Fire sprinkler systems
  • Fire alarm systems
  • Fire extinguishers
  • Emergency lighting
  • And more!

Located in Michigan and want to learn more? Call us today to speak with one of our experienced fire safety professionals and discover why top names in business and government consistently recommend Fire Pros.

Contact us online or by phone at 800-968-2871 to schedule an appointment.

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and a Fire Pros representative
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Fire Pros Performs with ServiceTrade

Providing faster, smarter, and more efficient fire protection

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Local Reviews

Fire Pros & Fire Systems of Michigan Rated 4.9 out of 5 stars based on 3923 customer reviews

Map of Detroit, MI

explained everything, good communication




Review of Fire Pros & Fire Systems of Michigan


Map of West Bloomfield Township, MI

great service




Review of Fire Pros & Fire Systems of Michigan


Map of Dearborn Heights, MI

Manegar




Review of Fire Pros & Fire Systems of Michigan


Map of Grand Rapids, MI

John does a great job.




Review of Fire Pros & Fire Systems of Michigan


Map of Grand Rapids, MI

David does a great job.




Review of Fire Pros & Fire Systems of Michigan


Map of Grand Rapids, MI

John does a great job.




Review of Fire Pros & Fire Systems of Michigan


Map of Grand Rapids, MI

Professional




Review of Fire Pros & Fire Systems of Michigan

Fire Pros respects our time and activities in the building and will schedule based on our availability. They are thorough and do their jobs professionally.


Map of Grand Rapids, MI

Ok




Review of Fire Pros & Fire Systems of Michigan

The company is great just the guy they sent was not someone we want back


Map of Grand Rapids, MI

Good Service




Review of Fire Pros & Fire Systems of Michigan

Good Service


Map of Grand Rapids, MI

Quick response and professional service




Review of Fire Pros & Fire Systems of Michigan


Great Service




Review of Fire Pros & Fire Systems of Michigan

Always awesome service and always on time.


Great Service, great technician




Review of Fire Pros & Fire Systems of Michigan


Excellant Service Provider




Review of Fire Pros & Fire Systems of Michigan

Jim has been our service provider for a very long time, he has always given us the best service and has been extremely professional and friendly.


Great Service!




Review of Fire Pros & Fire Systems of Michigan


Excellent Service




Review of Fire Pros & Fire Systems of Michigan


alway do a good job




Review of Fire Pros & Fire Systems of Michigan

fire systems has always done a great job and are quick and know what they are doing.


Great Service




Review of Fire Pros & Fire Systems of Michigan


Fire extinguisher service




Review of Fire Pros & Fire Systems of Michigan

Jarrod from Fire Systems of Michigan serviced our fire extinguishers at our facility and I cannot be more satisfied. He was very kind and knowledgeable. He spent time to show me what to look for to keep our animals and staff safe in the case of a fire.


Appreciated the tech's initiative




Review of Fire Pros & Fire Systems of Michigan

I was late getting into the building, but the tech was able to enter with another group and knew where everything was and conducted the inspection before I arrived. We appreciate his timely work and and letting me know there were no issues.


Great Service




Review of Fire Pros & Fire Systems of Michigan


Terrence  J.

Terrence J.

Quarterly Fire Sprinkler Inspection (2 Wet, 5 Sectional Systems)

Near Letica Dr, Rochester, MI 48307
Mark S.

Mark S.

Near Van Born Rd, Wayne, MI 48184
Mike R.

Mike R.

This quote is for two technicians to track out how the system wiring was ran in the building. After doing the investigating of the wiring, the tech's will remove the portion of the buildings that the customer is requesting be removed due to demo of 60% of the building. We will need to know where the cut off point of the fire alarm will be at so we can resistor off that portion of the site . Customer will supply Fire Pros with the cut off point on a blue print for the fire alarm . Customer will be responsible for contacting the AHJ about the changes to the fire alarm system. There will be stickers marking the openings as "Dead Circuits". Any live circuits that are not able to be removed the customer must know the locations and these locations must be labeled as " Live Fire Alarm Circuits" These Live circuits must be noted on the blue print for future . Customer will give Fire Pros a schedule for a work completion time frame. Each day we will touch base with our contact ,so there aw

Near Perry Ave, Big Rapids, MI 49307
David H.

David H.

Near Walkent Dr NW, Grand Rapids, MI 49544
Alex R.

Alex R.

Completed annual Fire Extinguisher inspection for 2022

Near Trumbull, Detroit, MI 48208
Tyler H.

Tyler H.

Annual Fire Alarm Inspection (35 devices) (Silent Knight 5208)

Near Taylor Ave N, Grand Rapids, MI 49503
Alex R.

Alex R.

Corrected Deficiencies from recent inspection

Near Schoolcraft, Detroit, MI 48223
Alex R.

Alex R.

Corrected Deficiencies from recent inspection

Near Schoolcraft, Detroit, MI 48223
Alex R.

Alex R.

Corrected Deficiencies from recent inspection

Near Schoolcraft, Detroit, MI 48223
William S.

William S.

Sprinkler Repair

Near Cascade Rd SE, Grand Rapids, MI 49546
Mark S.

Mark S.

Near Dobry Dr, Sterling Heights, MI 48314
Art L.

Art L.

Return 20 tanks pulled for service

Near Clyde Park Ave SW, Byron Center, MI 49315
David H.

David H.

Near Washington Ave, Grand Haven, MI 49417
Art L.

Art L.

Portable Extinguishers Repair

Near O'Malley Dr, Coopersville, MI 49404
Robert G.

Robert G.

Near Ecorse Rd, Romulus, MI 48174
David H.

David H.

Near Hagen Dr SE, Grand Rapids, MI 49548
Terrence  J.

Terrence J.

Annual Sprinkler System Inspection (3 domestic systems)

Near S Lafayette Ave, Royal Oak, MI 48067
David H.

David H.

Near Taylor Ave N, Grand Rapids, MI 49503
David H.

David H.

Near Enterprise St SE, Kentwood, MI 49508
Mike R.

Mike R.

Comm Fire- you have ONE HOUR Per customer, fire folks came this morning to fix a couple sensors by front entrance, after they left the pin pad in entry way is making a sounding alarm and says it is in "active4 supervisory tamper" mode. it will not silence

Near Perry Ave, Big Rapids, MI 49307
John  R.

John R.

Near Kendrick St SE, Grand Rapids, MI 49512
Terrence  J.

Terrence J.

4/22/22 SPecial order heads are in the shop in Novi DH 9/28/21 Dry pendants are 5 weeks out, DH Warranty to return to pull (2) heads that got lost for UL testing

Near Woodward Ave, Birmingham, MI 48009
Mike R.

Mike R.

This quote is for two technicians to track out how the system wiring was ran in the building. After doing the investigating of the wiring, the tech's will remove the portion of the buildings that the customer is requesting be removed due to demo of 60% of the building. We will need to know where the cut off point of the fire alarm will be at so we can resistor off that portion of the site . Customer will supply Fire Pros with the cut off point on a blue print for the fire alarm . Customer will be responsible for contacting the AHJ about the changes to the fire alarm system. There will be stickers marking the openings as "Dead Circuits". Any live circuits that are not able to be removed the customer must know the locations and these locations must be labeled as " Live Fire Alarm Circuits" These Live circuits must be noted on the blue print for future . Customer will give Fire Pros a schedule for a work completion time frame. Each day we will touch base with our contact ,so there aw

Near Perry Ave, Big Rapids, MI 49307
Jared J.

Jared J.

Portable Extinguishers Inspection

Near Eureka Rd, Taylor, MI 48180
Art L.

Art L.

Per Scott they have 8-9 Tanks that need to be tested Return 15 tanks pulled on 5/20 and pick up five more as well as a few fire extinguishers that also need service

Near Northland Dr NE, Grand Rapids, MI 49525