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COMPREHENSIVE FIRE PROTECTION SERVICES IN THE MIDWEST

24-Hour Emergency Service

1-800-968-2871
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Let us know how we can help you and a Fire Pros representative will contact you within 24 hours.

Fire Protection Made Simple with ServiceTrade

At Fire Pros, we strive to provide the highest quality service to each of our clients, so we won’t just meet your expectations, we’ll exceed them. That’s why we’ve decided to add ServiceTrade to our tool belt.

ServiceTrade is a modern, mobile field service software that allows us to schedule services quickly and efficiently, provide clear and concise inspection and service reports electronically, and provide real-time quotes with photos of deficiencies and very informative updates on your fire protection systems within minutes.

Have questions about how Fire Pros is using ServiceTrade to provide better fire protection services for your company in Michigan? Fill out the form in the sidebar or call 800-968-2871.

How Does ServiceTrade Help Me?

Better Information, Better Decisions

We provide more information and better service to our customers before, during, and after service because we use ServiceTrade.

ServiceTrade gives Fire Pros customers:

  • Rich, digital reporting with photos, clear typed comments, videos, and audio notes
  • Instant access to electronic records of service history and system status
  • The best information to make critical fire protection system maintenance decisions

Rich Reporting

Technicians use smartphones and tablets as indispensable tools to confirm the appointment, check-in, and check-out of each service, and they use photos, videos, audio notes, and digital comments to document what was performed and what they discovered. Because ServiceTrade applications are used on site, Fire Pros can virtually take the customer into the job to see what the technician sees. The old days of producing carbon copy illegible forms have been replaced with detailed, concise digital records at Fire Pros.

Work Validation

The work validation tools built into ServiceTrade provide complete accountability for our technician’s time associated with your services. Built-in time tracking of when technicians are en route, when they arrive, and when they have completed their work is automatically tracked on every service call. GPS tracking enables our office staff to confirm that the technicians are at the right place at the right time.

At the end of the service call, the customer sees the complete set of documents, photos, and notes before signing the work acknowledgement report on the technician’s tablet. That signature is stored with the other rich media from the job. All of this documentation is summarized in a single report that is emailed to the customer and stored in the ServiceTrade platform permanently for future reference. All documents can be easily saved as a PDF on your server or can be quickly printed.

Enjoy Faster Repairs

ServiceTrade allows us to promptly alert you when deficiencies are found in your equipment—which gives you the opportunity to approve that work order rapidly to ensure a quick turn-around for the repair to be complete. Faster repairs mean that your essential life safety systems will be fully operational and compliant.

Avoid Compliance Issues

Customers are provided with a rich, detailed history of all of the work performed in your building. Photographs and audio memos give you in-depth reporting or repair history, deficiency repairs, and completed work. This helps provide you with all of the information necessary to maintain compliance with all state and local fire and building codes.

Receive Automated Quotes

When our technicians service your building and find deficiencies, we send immediate quotes that thoroughly document the repairs that are required with applicable photos directly to your email, giving you the opportunity to review and approve it right away with the click of a button. From there, the quote immediately turns into a job in ServiceTrade that is ready to be scheduled.

Schedule Your Fire Protection Services Today

Learn all the benefits of choosing Fire Pros as your trusted fire protection company. We provide a complete range of services, including:

  • Fire suppression systems
  • Fire sprinkler systems
  • Fire alarm systems
  • Fire extinguishers
  • Emergency lighting
  • And more!

Located in Michigan and want to learn more? Call us today to speak with one of our experienced fire safety professionals and discover why top names in business and government consistently recommend Fire Pros.

Contact us online or by phone at 800-968-2871 to schedule an appointment.

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and a Fire Pros representative
will contact you within 24 hours.
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Fire Pros Performs with ServiceTrade

Providing faster, smarter, and more efficient fire protection

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Local Reviews

Rated 4.9 out of 5 stars based on 2004 customer reviews

Map of Kalamazoo, MI

Great service





Map of Grand Rapids, MI

Brandon was very polite and thorough.




Brandon was on time and easy to work with.


Map of Boyne City, MI

Great friendly service




David was very nice! Had the problem resolved withing minutes. Very happy customer :)


Map of Detroit, MI

Always great!





Map of Saint Johns, MI

Tech was very professional





Map of Bloomfield Hills, MI

Great Service





Map of Utica, MI

great job





Map of New Baltimore, MI

Great Service





Map of Grand Rapids, MI

Great service!





Map of Howell, MI

quick fix





Great





Great service





maintenance supervisor




very personable, very knowledgeable, and explained everything


Fire pump inspection




Sean was very nice to work with very professional and personable.


owner




Gary did a great job as always! Thanks!


Great service, very professional




Fire Pro's has always served us well with prompt professional service and the best employees. Gary is very courteous and thorough.


Excellent service





Final building inspection




John is always positive and ready to work. He came early in the morning so not to disrupt our clients.


Great Service





Great service





David H.

David H.

Alarm Systems Repair

Near West St, Kalkaska, MI 49646
Alex R.

Alex R.

Completed annual Smoke Alarm Inspection for 2019

Near East 12 Mile Road, Warren, MI 48071
Ron  R.

Ron R.

Near W Main St, Fremont, MI 49412
Alex R.

Alex R.

Completed annual Fire Extinguisher Inspection for 2019

Near East 12 Mile Road, Warren, MI 48071
Alex R.

Alex R.

Completed annual Smoke Alarm Inspection for 2019

Near East 12 Mile Road, Warren, MI 48071
Tyler H.

Tyler H.

Re-work of existing Fire Alarm System due to wall being added and New Exit Door.

Near Port Sheldon St, Georgetown Township, MI 49428
John H.

John H.

Portable Extinguishers Service Call

Near Hursley St, Sault Ste. Marie, MI 49783
David H.

David H.

Alarm Systems Repair

Near N Birch St, Kalkaska, MI 49646
Mike R.

Mike R.

***BCI ppwk*** replace antenna for cell communicator.Parts are supplied by ABC/ BCI.

Near Brooks Ave, Holland, MI 49423
David H.

David H.

Alarm Systems Repair

Near N Birch St, Kalkaska, MI 49646
John H.

John H.

Near Ridge St, Sault Ste. Marie, MI 49783
Art L.

Art L.

Fire door INSPECTION and test

Near W Maple St, Belding, MI 48809
Austin C.

Austin C.

Near Pearl St NW, Grand Rapids, MI 49504
Alex R.

Alex R.

Completed annual Smoke Alarm and CO Detector Inspections for 2019

Near Howard St, Richmond, MI 48062
Jason  Z.

Jason Z.

Portable Extinguishers and Kitchen Suppression Inspection

Near 190th Ave, Big Rapids, MI 49307
David H.

David H.

Alarm Systems Emergency Service Call

Near State St, Boyne City, MI 49712
Alex R.

Alex R.

Completed Annual Fire Extinguisher and Emergency Light Inspections for 2019 Also completed 3-5lb ABC 6 year Exchanges approved by Karen Yax

Near Howard St, Richmond, MI 48062
Austin C.

Austin C.

Near Dean Lake Ave NE, Grand Rapids, MI 49505
Brandon  F.

Brandon F.

Near Breton Rd SE, Grand Rapids, MI 49546
Sean W.

Sean W.

Near Plainfield Ave NE, Grand Rapids, MI 49525
David H.

David H.

Alarm Systems Repair

Near Country Club Rd, Walloon Lake, MI 49796
Jason  Z.

Jason Z.

Alarm Systems Inspection

Near 190th Ave, Big Rapids, MI 49307
Tyler H.

Tyler H.

Troubleshoot the sprinkler alarm system. This is a time a material service not to exceed $600. If repairs are to exceed this amount, customer will billed accordingly and a quote will be submitted for additional repairs.

Near Lincoln Ave, Holland, MI 49423
Matt S.

Matt S.

Annual fire extinguisher and emergency exit light inspection

Near Power Dr, Nunica, MI 49448
Tyler H.

Tyler H.

Quote for Building D: The Bell/Strobe in the office is not part of the current Fire Alarm system and needs to be removed and a 4x4 cover put over the box, Replace a non-working Horn/Strobe in the TV room - repair

Near S Westnedge Ave, Kalamazoo, MI 49008