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Fire Protection Made Simple with ServiceTrade

At Fire Pros, we strive to provide the highest quality service to each of our clients, so we won’t just meet your expectations, we’ll exceed them. That’s why we’ve decided to add ServiceTrade to our tool belt.

ServiceTrade is a modern, mobile field service software that allows us to schedule services quickly and efficiently, provide clear and concise inspection and service reports electronically, and provide real-time quotes with photos of deficiencies and very informative updates on your fire protection systems within minutes.

Have questions about how Fire Pros is using ServiceTrade to provide better fire protection services for your company in Michigan? Fill out the form in the sidebar or call 800-968-2871.

How Does ServiceTrade Help Me?

Better Information, Better Decisions

We provide more information and better service to our customers before, during, and after service because we use ServiceTrade.

ServiceTrade gives Fire Pros customers:

  • Rich, digital reporting with photos, clear typed comments, videos, and audio notes
  • Instant access to electronic records of service history and system status
  • The best information to make critical fire protection system maintenance decisions

Rich Reporting

Technicians use smartphones and tablets as indispensable tools to confirm the appointment, check-in, and check-out of each service, and they use photos, videos, audio notes, and digital comments to document what was performed and what they discovered. Because ServiceTrade applications are used on site, Fire Pros can virtually take the customer into the job to see what the technician sees. The old days of producing carbon copy illegible forms have been replaced with detailed, concise digital records at Fire Pros.

Work Validation

The work validation tools built into ServiceTrade provide complete accountability for our technician’s time associated with your services. Built-in time tracking of when technicians are en route, when they arrive, and when they have completed their work is automatically tracked on every service call. GPS tracking enables our office staff to confirm that the technicians are at the right place at the right time.

At the end of the service call, the customer sees the complete set of documents, photos, and notes before signing the work acknowledgement report on the technician’s tablet. That signature is stored with the other rich media from the job. All of this documentation is summarized in a single report that is emailed to the customer and stored in the ServiceTrade platform permanently for future reference. All documents can be easily saved as a PDF on your server or can be quickly printed.

Enjoy Faster Repairs

ServiceTrade allows us to promptly alert you when deficiencies are found in your equipment—which gives you the opportunity to approve that work order rapidly to ensure a quick turn-around for the repair to be complete. Faster repairs mean that your essential life safety systems will be fully operational and compliant.

Avoid Compliance Issues

Customers are provided with a rich, detailed history of all of the work performed in your building. Photographs and audio memos give you in-depth reporting or repair history, deficiency repairs, and completed work. This helps provide you with all of the information necessary to maintain compliance with all state and local fire and building codes.

Receive Automated Quotes

When our technicians service your building and find deficiencies, we send immediate quotes that thoroughly document the repairs that are required with applicable photos directly to your email, giving you the opportunity to review and approve it right away with the click of a button. From there, the quote immediately turns into a job in ServiceTrade that is ready to be scheduled.

Schedule Your Fire Protection Services Today

Learn all the benefits of choosing Fire Pros as your trusted fire protection company. We provide a complete range of services, including:

  • Fire suppression systems
  • Fire sprinkler systems
  • Fire alarm systems
  • Fire extinguishers
  • Emergency lighting
  • And more!

Located in Michigan and want to learn more? Call us today to speak with one of our experienced fire safety professionals and discover why top names in business and government consistently recommend Fire Pros.

Contact us online or by phone at 800-968-2871 to schedule an appointment.

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and a Fire Pros representative
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Fire Pros Performs with ServiceTrade

Providing faster, smarter, and more efficient fire protection

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Local Reviews

Fire Pros & Fire Systems of Michigan Rated 4.9 out of 5 stars based on 4042 customer reviews

Map of Fort Gratiot Township, MI

Great Service




Review of Fire Pros & Fire Systems of Michigan


Map of Bay City, MI

Good Job




Review of Fire Pros & Fire Systems of Michigan

It would be nice to know when you are coming I had no idea. Please call to make sure someone is going to be here.


Map of Detroit, MI

Director of safety




Review of Fire Pros & Fire Systems of Michigan

Bob does a great job for us always. Thank you Bob and FSOM


Map of Detroit, MI

Great service




Review of Fire Pros & Fire Systems of Michigan


Map of Detroit, MI

Principal




Review of Fire Pros & Fire Systems of Michigan

The service was fine


Map of Livonia, MI

Excellent Service




Review of Fire Pros & Fire Systems of Michigan


Map of Warren, MI

Great job




Review of Fire Pros & Fire Systems of Michigan


Map of Clinton Township, MI

Always great service




Review of Fire Pros & Fire Systems of Michigan

Alex is great and work in amazing


Map of Troy, MI

Outstanding




Review of Fire Pros & Fire Systems of Michigan

Sean Wiggers is outstanding ! Sean always takes the time to answer any questions we have. Sean has done many inspections for our hotel and always been very professional. Today I was absent from the hotel yet made sure I received a call and update. Sean is truly an asset to your company.


Map of Sandusky, MI

Great to work with




Review of Fire Pros & Fire Systems of Michigan

Very friendly and professional


Service is always great




Review of Fire Pros & Fire Systems of Michigan

The service technician is always prompt, and professional. Real easy going, and is ready to answer any questions i have.


Great




Review of Fire Pros & Fire Systems of Michigan


excellent service




Review of Fire Pros & Fire Systems of Michigan

THEY ARE A VERY PROFESSIONAL COMPANY (i WOULD RECOMMEND THEM TO EVERYONE.


Always do a great job!




Review of Fire Pros & Fire Systems of Michigan

I've worked with Fire Pros for many years at our church and Gary has been our serviceman for most of those. Always professional and courteous. I would highly recommend their firm.


Maintenance




Review of Fire Pros & Fire Systems of Michigan

Always polite and knows what needs to be done.


Fantastic!!!




Review of Fire Pros & Fire Systems of Michigan

George was prompt, did a thorough Inspection, and gave us a very entertaining training on the system. Additionally he was very patient, kind, polite and kept us laughing. We learned valuable information for our team trainings. Also important to us as an assisted living is that we would feel very comfortable with George being in our resident’s home once we open. There are many places that will “check the box” for the twice yearly inspections, but this was so much more valuable that just the usual required paperwork. We highly recommend! Thank you George!


Great Job




Review of Fire Pros & Fire Systems of Michigan


Fast Service!




Review of Fire Pros & Fire Systems of Michigan


Experienced Technician




Review of Fire Pros & Fire Systems of Michigan

Brandon seems vary knowledgeable in his craft and did't try to impress me but to inform me, he didn't belittle me because of my ignorance but tried to increase my understanding of the task at hand, and he didn't make me feel like my time was wasted but made me glad he came. Please send him the next time.


Great Service From Mike




Review of Fire Pros & Fire Systems of Michigan

Mike was very easy to work with. He conducted our inspection in an efficient and congenial manner. I used to be a fire alarm tech and I have seen inspections many times before. Mike was wonderful and Fire Pros was very fast to get us scheduled. Thanks to everyone at Fire Pros from our team at RCC.


Mark S.

Mark S.

Near Seeley Rd, Novi, MI 48375
Robert G.

Robert G.

Near Secor Rd, Toledo, OH 43606
Robert G.

Robert G.

Near Smith Rd, Fowlerville, MI 48836
Brandon  F.

Brandon F.

Completed fire extinguisher and emergency light inspections.

Near 76th St SW, Byron Center, MI 49315
Robert G.

Robert G.

Near Cogswell St, Romulus, MI 48174
William S.

William S.

Sprinkler Service Call

Near S 11th St, Kalamazoo, MI 49009
Tyler H.

Tyler H.

Annual Fire Alarm System Inspection

Near Cherrywood Ln, Ann Arbor, MI 48103
John  R.

John R.

Near Meadow Hills Ln, Fremont, MI 49412
Tyler H.

Tyler H.

Annual Fire Alarm System Inspection

Near Cherrywood Ln, Ann Arbor, MI 48103
William S.

William S.

Near Heatherdowns Ln, Kalamazoo, MI 49048
Terrence  J.

Terrence J.

9/29/22 PS10 is in the shop in Novi and the PS40 is at Galloup / Please split up so that we are not late for Grandmount Gardens they have notified tenants that we are coming. Thanks DH Sprinkler Service Call Service to install new PS-10 & PS-40 Switches to complete installation of alarm system Deficiency: Low air pressure switch was not programmed when it was installed and the connected alarm wiring is now backwards. Need to disconnect the 120 volt wiring for horn and bell outside and also alarm wiring, lower pressure to system and set switch to activate at desired pressure, then connect back the alarm wiring and 120 if desired.

Near Mound Rd, Shelby Township, MI 48316
Tyler H.

Tyler H.

Mag lock to courtyard is going bad and needs to be replaced. 12 volt wire is un-hooked. When the power is applied to the magnet the sounder will go off and the mag will lock, but the sounder will not shut off. Customer would like a new ,at lock. - repair

Near Ann Arbor-Saline Rd, Ann Arbor, MI 48103
Brandon  F.

Brandon F.

Completed monthly fire extinguisher inspection

Near 76th St SW, Byron Center, MI 49315
Brandon  F.

Brandon F.

Completed monthly fire extinguisher inspection

Near 76th St SW, Byron Center, MI 49315
John  R.

John R.

Near Springview Dr, Battle Creek, MI 49037
Mark S.

Mark S.

Near Farmington Rd, Livonia, MI 48150
Sean W.

Sean W.

Near Monroe Ave NW, Grand Rapids, MI 49503
William S.

William S.

Sprinkler Inspection

Near Mall Dr, Portage, MI 49024
David H.

David H.

Near Telegraph Rd, Southfield, MI 48033
David H.

David H.

Near Lahser Rd, Southfield, MI 48033
Sean W.

Sean W.

Near Marcell Dr NE, Rockford, MI 49341
David H.

David H.

Near E 10 Mile Rd, Center Line, MI 48015
David H.

David H.

Near 24th Ave, Fort Gratiot Township, MI 48059
Jared J.

Jared J.

100' Rack Fire Hose Test and Inspection

Near Parkview Blvd, Warren, MI 48092
Robert G.

Robert G.

Near Southfield Rd, Detroit, MI 48223