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Fire Protection Made Simple with ServiceTrade

At Fire Pros, we strive to provide the highest quality service to each of our clients, so we won’t just meet your expectations, we’ll exceed them. That’s why we’ve decided to add ServiceTrade to our tool belt.

ServiceTrade is a modern, mobile field service software that allows us to schedule services quickly and efficiently, provide clear and concise inspection and service reports electronically, and provide real-time quotes with photos of deficiencies and very informative updates on your fire protection systems within minutes.

Have questions about how Fire Pros is using ServiceTrade to provide better fire protection services for your company in Michigan? Fill out the form in the sidebar or call 800-968-2871.

How Does ServiceTrade Help Me?

Better Information, Better Decisions

We provide more information and better service to our customers before, during, and after service because we use ServiceTrade.

ServiceTrade gives Fire Pros customers:

  • Rich, digital reporting with photos, clear typed comments, videos, and audio notes
  • Instant access to electronic records of service history and system status
  • The best information to make critical fire protection system maintenance decisions

Rich Reporting

Technicians use smartphones and tablets as indispensable tools to confirm the appointment, check-in, and check-out of each service, and they use photos, videos, audio notes, and digital comments to document what was performed and what they discovered. Because ServiceTrade applications are used on site, Fire Pros can virtually take the customer into the job to see what the technician sees. The old days of producing carbon copy illegible forms have been replaced with detailed, concise digital records at Fire Pros.

Work Validation

The work validation tools built into ServiceTrade provide complete accountability for our technician’s time associated with your services. Built-in time tracking of when technicians are en route, when they arrive, and when they have completed their work is automatically tracked on every service call. GPS tracking enables our office staff to confirm that the technicians are at the right place at the right time.

At the end of the service call, the customer sees the complete set of documents, photos, and notes before signing the work acknowledgement report on the technician’s tablet. That signature is stored with the other rich media from the job. All of this documentation is summarized in a single report that is emailed to the customer and stored in the ServiceTrade platform permanently for future reference. All documents can be easily saved as a PDF on your server or can be quickly printed.

Enjoy Faster Repairs

ServiceTrade allows us to promptly alert you when deficiencies are found in your equipment—which gives you the opportunity to approve that work order rapidly to ensure a quick turn-around for the repair to be complete. Faster repairs mean that your essential life safety systems will be fully operational and compliant.

Avoid Compliance Issues

Customers are provided with a rich, detailed history of all of the work performed in your building. Photographs and audio memos give you in-depth reporting or repair history, deficiency repairs, and completed work. This helps provide you with all of the information necessary to maintain compliance with all state and local fire and building codes.

Receive Automated Quotes

When our technicians service your building and find deficiencies, we send immediate quotes that thoroughly document the repairs that are required with applicable photos directly to your email, giving you the opportunity to review and approve it right away with the click of a button. From there, the quote immediately turns into a job in ServiceTrade that is ready to be scheduled.

Schedule Your Fire Protection Services Today

Learn all the benefits of choosing Fire Pros as your trusted fire protection company. We provide a complete range of services, including:

  • Fire suppression systems
  • Fire sprinkler systems
  • Fire alarm systems
  • Fire extinguishers
  • Emergency lighting
  • And more!

Located in Michigan and want to learn more? Call us today to speak with one of our experienced fire safety professionals and discover why top names in business and government consistently recommend Fire Pros.

Contact us online or by phone at 800-968-2871 to schedule an appointment.

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and a Fire Pros representative
will contact you within 24 hours.
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Fire Pros Performs with ServiceTrade

Providing faster, smarter, and more efficient fire protection

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Local Reviews

Fire Pros, LLC Rated 4.9 out of 5 stars based on 3186 customer reviews

Map of Mackinac Island, MI

Great Service




Review of Fire Pros, LLC


Map of Farmington, MI

Collection Manager




Review of Fire Pros, LLC

Very professional


Map of Logansport, IN

GM




Review of Fire Pros, LLC

Great job!


Map of Detroit, MI

Wonderful Service




Review of Fire Pros, LLC

Alex is attentive to detail and advises me of any issues that he incurs.


Map of Lowell, MI

Great service! Knowledgeable sevice tech!




Review of Fire Pros, LLC

Very professional and knowledgeable tech. Quick install and good price.


Map of Southfield, MI

Great Service




Review of Fire Pros, LLC

Jared on time during the service process he explains what he is doing to educate you that’s a great quality to have. I would rate him A+.


Map of Sault Ste. Marie, MI

He was very helpful, informative and friendly.




Review of Fire Pros, LLC


Map of Grand Rapids, MI

Fantastic Service




Review of Fire Pros, LLC

A great experience and a exceptional crew! I appreciate the quick response and tech’s who came prepared to the job.


Map of Howell, MI

Great Service, great technician




Review of Fire Pros, LLC

TJ is very professional, I personally enjoy working with and having him do repairs for my company!!!!!!!!!!


Map of Hastings, MI

Awesome Service




Review of Fire Pros, LLC


Great service, highly knowledgeable!




Review of Fire Pros, LLC


Very Polite and Curtious




Review of Fire Pros, LLC


Well done once again.




Review of Fire Pros, LLC

Great


sprinkler inspection




Review of Fire Pros, LLC


inspection




Review of Fire Pros, LLC


Owner




Review of Fire Pros, LLC

Great Job! Efficient professional and friendly


Knowledgeable and friendly




Review of Fire Pros, LLC

Did great work. Was friendly, knew what he was doing and performed work quickly.


Excellent and efficient service




Review of Fire Pros, LLC

John is a complete professional. Conducts his work in an efficient manner.


Seemed informative, fair.




Review of Fire Pros, LLC

I had a good opinion of what I saw., The people showed up on time as planned, were business like, very cordial, and got right to the job at hand both times. The questions I asked got satisfactory answers, The whole experience was a good one.


Quarterly Supression System Inspection




Review of Fire Pros, LLC

Gary is on time, professional and thorough. Never any issues.


Jim S.

Jim S.

9/25 - Scheduled with Maria.  mh Perform required six-year maintenance on (1) 10lb. ABC fire extinguisher, replace (1) out of date 10lb. ABC fire extinguisher with new and replace (4) dead 6V5A batteries with new. A total of (9) emergency lights will require an electrician. Notice of Non Compliance and Repair Proposal Fire Systems of Michigan recently inspected the fire extinguishers at your establishment in accordance with applicable state statutes, local fire codes and NFPA guidelines. While inspecting your extinguishers, they were determined to be "Non-Compliant" per local fire codes. The attached proposal summarizes the non-compliance issues that were found during the inspection and the costs and actions needed to correct them. Please contact me as soon as possible to review the attached proposal and schedule the repair to your fire extinguishers. I look forward to working with you to bring your extinguishers into compliance. To discuss this proposal, please contact: Randy Pattee.

Near Briarwood Cir, Ann Arbor, MI 48108
George S.

George S.

Near N Saginaw St, Pontiac, MI 48342
Ron  R.

Ron R.

Near 17 Mile Rd NE, Cedar Springs, MI 49319
Alex R.

Alex R.

Completed Annual smoke alarm inspection for 2020

Near Beech Daly, Dearborn Heights, MI 48127
Jim S.

Jim S.

9/29 Confirmed with Alex, Asst mgr. km Annual Extinguisher Inspection FireSoft Due Date: 09/20/2019 Annual Emergency/Exit Light Inspection Inoperable Deficiency: 6v-4a battery in emergency light in hallway needs to be replaced. Inoperable Deficiency: 1- 6v-4a emergency light battery replaced in emergency light in hall. Portable Extinguishers and Emergency / Exit Lights Inspection

Near Jackson Rd, Ann Arbor, MI 48103
Alex R.

Alex R.

Completed Annual Fire Extinguisher Inspection for 2020

Near Beech Daly, Dearborn Heights, MI 48127
Robert G.

Robert G.

Near Cleary Dr, Howell, MI 48843
John H.

John H.

Kitchen Suppression Service Call

Near E Central Ave, Mackinaw City, MI 49701
George S.

George S.

Near N Saginaw St, Pontiac, MI 48342
David H.

David H.

Near Logistic Dr, Zeeland, MI 49464
Terrence  J.

Terrence J.

Near Joy Rd, Westland, MI 48185
Austin C.

Austin C.

Near Riley St, Holland, MI 49424
Robert G.

Robert G.

Near Cleary Dr, Howell, MI 48843
Ron  R.

Ron R.

Near 36th St, Grandville, MI 49418
David H.

David H.

Near Chicago Dr, Zeeland, MI 49464
Gary B.

Gary B.

FIRE EXTINGUISHERS: Service to provide (3) New 10#ABC Fire Extinguishers. We will also provide Standard Wall Mounting Brackets & Vinyl Arrow Location Signs for the (3) Fire Extinguishers. (Extinguisher Cabinets have been excluded) NOTE: This service includes delivery of all the Fire Extinguisher Equipment previously stated. With that, the first year of annual Certification of the Fire Extinguishers will also be included. Installation of this equipment to be provided by others. Portable Extinguishers Service Call

Near Holton Rd, Muskegon, MI 49445
Alex R.

Alex R.

Completed Annual Fire Alarm Inspection for 2020

Near Clipper St, Plymouth, MI 48170
Robert G.

Robert G.

Near Cleary Dr, Howell, MI 48843
Robert W.

Robert W.

Near Woodward Ave, Ferndale, MI 48220
John H.

John H.

Portable Extinguishers and Kitchen Suppression Inspection

Near N Nicolet St, Cheboygan, MI 49721
Gary B.

Gary B.

Semi-Annual Kitchen Hood Fire Suppression System Inspection (RG 6gl.) Kitchen Suppression Inspection

Near Harvey St, Muskegon, MI 49444
Robert G.

Robert G.

Near Cleary Dr, Howell, MI 48843
Robert G.

Robert G.

Near Cleary Dr, Howell, MI 48843
Robert G.

Robert G.

Near Cleary Dr, Howell, MI 48843
Art L.

Art L.

Portable Extinguishers Inspection

Near W 22nd St, Holland, MI 49423