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COMPREHENSIVE FIRE PROTECTION SERVICES IN THE MIDWEST

24-Hour Emergency Service

1-800-968-2871
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Let us know how we can help you and a Fire Pros representative will contact you within 24 hours.

Fire Protection Made Simple with ServiceTrade

At Fire Pros, we strive to provide the highest quality service to each of our clients, so we won’t just meet your expectations, we’ll exceed them. That’s why we’ve decided to add ServiceTrade to our tool belt.

ServiceTrade is a modern, mobile field service software that allows us to schedule services quickly and efficiently, provide clear and concise inspection and service reports electronically, and provide real-time quotes with photos of deficiencies and very informative updates on your fire protection systems within minutes.

Have questions about how Fire Pros is using ServiceTrade to provide better fire protection services for your company in Michigan? Fill out the form in the sidebar or call 800-968-2871.

How Does ServiceTrade Help Me?

Better Information, Better Decisions

We provide more information and better service to our customers before, during, and after service because we use ServiceTrade.

ServiceTrade gives Fire Pros customers:

  • Rich, digital reporting with photos, clear typed comments, videos, and audio notes
  • Instant access to electronic records of service history and system status
  • The best information to make critical fire protection system maintenance decisions

Rich Reporting

Technicians use smartphones and tablets as indispensable tools to confirm the appointment, check-in, and check-out of each service, and they use photos, videos, audio notes, and digital comments to document what was performed and what they discovered. Because ServiceTrade applications are used on site, Fire Pros can virtually take the customer into the job to see what the technician sees. The old days of producing carbon copy illegible forms have been replaced with detailed, concise digital records at Fire Pros.

Work Validation

The work validation tools built into ServiceTrade provide complete accountability for our technician’s time associated with your services. Built-in time tracking of when technicians are en route, when they arrive, and when they have completed their work is automatically tracked on every service call. GPS tracking enables our office staff to confirm that the technicians are at the right place at the right time.

At the end of the service call, the customer sees the complete set of documents, photos, and notes before signing the work acknowledgement report on the technician’s tablet. That signature is stored with the other rich media from the job. All of this documentation is summarized in a single report that is emailed to the customer and stored in the ServiceTrade platform permanently for future reference. All documents can be easily saved as a PDF on your server or can be quickly printed.

Enjoy Faster Repairs

ServiceTrade allows us to promptly alert you when deficiencies are found in your equipment—which gives you the opportunity to approve that work order rapidly to ensure a quick turn-around for the repair to be complete. Faster repairs mean that your essential life safety systems will be fully operational and compliant.

Avoid Compliance Issues

Customers are provided with a rich, detailed history of all of the work performed in your building. Photographs and audio memos give you in-depth reporting or repair history, deficiency repairs, and completed work. This helps provide you with all of the information necessary to maintain compliance with all state and local fire and building codes.

Receive Automated Quotes

When our technicians service your building and find deficiencies, we send immediate quotes that thoroughly document the repairs that are required with applicable photos directly to your email, giving you the opportunity to review and approve it right away with the click of a button. From there, the quote immediately turns into a job in ServiceTrade that is ready to be scheduled.

Schedule Your Fire Protection Services Today

Learn all the benefits of choosing Fire Pros as your trusted fire protection company. We provide a complete range of services, including:

  • Fire suppression systems
  • Fire sprinkler systems
  • Fire alarm systems
  • Fire extinguishers
  • Emergency lighting
  • And more!

Located in Michigan and want to learn more? Call us today to speak with one of our experienced fire safety professionals and discover why top names in business and government consistently recommend Fire Pros.

Contact us online or by phone at 800-968-2871 to schedule an appointment.

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Let us know how we can help you
and a Fire Pros representative
will contact you within 24 hours.
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Fire Pros Performs with ServiceTrade

Providing faster, smarter, and more efficient fire protection

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Local Reviews

Fire Pros Inc Rated 4.9 out of 5 stars based on 2154 customer reviews

Map of Muskegon Heights, MI

Fast response




Review of Fire Pros Inc


Map of Byron Center, MI

Fire Suppression Test




Review of Fire Pros Inc


Map of New Baltimore, MI

Great Service




Review of Fire Pros Inc

Extremely helpful and willing to explain


Map of Saranac, MI

Annual Inspection




Review of Fire Pros Inc


Map of Hartland, MI

Good service




Review of Fire Pros Inc

On time, effectively diagnosed problem.


Map of Kentwood, MI

Recent repair




Review of Fire Pros Inc

Good job by the Fire Pros Team!


Map of Redford Charter Township, MI

Very professional, competent and respectful




Review of Fire Pros Inc


Map of New Baltimore, MI

Fast and efficient service




Review of Fire Pros Inc

Alex was efficient and complete all inspection needed.


Map of Grand Rapids, MI

Great Service!




Review of Fire Pros Inc

Jason got here very quick. He was very courteous and polite. He went the extra mile to ensure our residents were safe. He did a wonderful job!


Map of Mackinaw City, MI

Good




Review of Fire Pros Inc

He did a great job


Great service




Review of Fire Pros Inc

Have not received the bill yet


Technical Services




Review of Fire Pros Inc

Alex was very knowledgeable he knew the building well a great Tech


Fast and easy




Review of Fire Pros Inc


Great Service!




Review of Fire Pros Inc

Prompt and great service


Office Manager




Review of Fire Pros Inc

Gary was very professional and courteous.


Weather Bureau Building, Locks Park, Sault Ste. Marie




Review of Fire Pros Inc

Our serviceman - John - really knew what he was doing. All the way down to using a waterproof label for a marine extinguisher application, and recommending the right unit for our third floor. Very impressive and completed in a short space of time!


Director




Review of Fire Pros Inc

Dave provided knowledgeable troubleshooting and explained issues clearly. We appreciate his attention to detail and problem solving.


Smoke detector apt




Review of Fire Pros Inc

Alex is awesome! Very friendly and high attention to detail!


Great Service




Review of Fire Pros Inc


Great Service, Very knowledgable, Installed a new hanger in storage room




Review of Fire Pros Inc


Mike R.

Mike R.

clip-on battery in facp is corroded should be replaced before trouble arises in middle of night - repair Repair of 2.5 lb fire extinguisher in Van is not mounted and under front passenger seat, I suggest we send a quote tumat when technician replaces battery clip to mount sting in Van. a loose fire extinguisher in a vehicle is a projectile in an accident

Near S Front St, Chesaning, MI 48616
Art L.

Art L.

Annual Kitchen Suppression System Inspection (PCL R 102 3 gal + 3 gal + 3 gal Tandem) Annual Fire Extinguisher Inspection (120 FE)

Near Owasippe Rd, Twin Lake, MI 49457
Matt S.

Matt S.

Annual Fire Extinguisher Inspection (2 FE)

Near Clyde Park Ave SW, Byron Center, MI 49315
Austin C.

Austin C.

Near Gull Rd, Kalamazoo, MI 49048
Ron  R.

Ron R.

Near Cascade Rd SE, Grand Rapids, MI 49546
David H.

David H.

Kitchen Suppression Inspection

Near US-31, Traverse City, MI 49685
Mike R.

Mike R.

smoke detector located at the top of the basement stairs doesn't have a date code- - repair Furnish necessary parts and labor to supply new bracket and mount extinguisher in the white van

Near Gera Rd, Birch Run, MI 48415
Tyler H.

Tyler H.

Annual Fire Extinguisher Inspection (5 FE) Annual Exit & Emergency Lighting Inspection (9 units)

Near Florence St, Woodland, MI 48897
Gerald R.

Gerald R.

Near Gull Prairie Dr, Kalamazoo, MI 49048
Sean W.

Sean W.

Near Owasippe Rd, Twin Lake, MI 49457
Tyler H.

Tyler H.

Annual Fire Alarm Inspection (11 devices)

Near Florence St, Woodland, MI 48897
David H.

David H.

Near Burg Rd, Warren, MI 48089
Jason  Z.

Jason Z.

Alarm Systems and Special Hazards Inspection

Near Plainfield Ave NE, Grand Rapids, MI 49525
Mike R.

Mike R.

SD BEDROOM HALL RIGHT OF Living Room: BATTERY OPERATED ONLY SD IN HALL RIGHT OF LIVING ROOM IS PAST DATE COSE. DATE CODE IS 2001 - repair

Near E Sloan Rd, Birch Run, MI 48415
John H.

John H.

Portable Extinguishers and Kitchen Suppression Inspection

Near M-134, Cedarville, MI 49719
David H.

David H.

Near Burg Rd, Warren, MI 48089
Mike R.

Mike R.

AS IN BEDROOM # 1 RIGHT OF LIVING ROOM TRIPS PANEL BUT THE LED DOES NOT WORK AT ALL AND SHOULD BE REPLACED. I WAS LATER TOLD BY STAFF THAT A PIPE HAD BROKEN ABOVE THAT ROOM BACK IN JAN OR FEB 2019. - repair

Near E Sloan Rd, Birch Run, MI 48415
Alex R.

Alex R.

Replaced smoke Detector in Room 111 And Reset System also updated date and time on FACP ***All Systems Normal and Reset ***

Near Orchard Lake Rd, West Bloomfield Township, MI 48323
Gary B.

Gary B.

Annual inspection of 9 FE's Annual inspection of 18 em/exit lights. Must do 90 minute load test. Portable Extinguishers and Emergency / Exit Lights Inspection

Near Plainfield Ave NE, Grand Rapids, MI 49525
Sean W.

Sean W.

Near Plainfield Ave NE, Grand Rapids, MI 49525
Ron  R.

Ron R.

Near Sanford St, Muskegon Heights, MI 49444
Sean W.

Sean W.

Near Walker View Dr, Grand Rapids, MI 49544
Alex R.

Alex R.

Arrived On-Site FACP was showing 20 Troubles and lobby and New Breakfast Area needed Horn/Strobes Installed. Trouble Shot 20 Troubles and Cleared All 20 Troubles. Re-Mounted Existing Smoke Detectors To Ceiling and already provided Drop Ceiling brackets. Provided and Installed and Wired 4 Wheelock Ceiling Mount Horn/Strobes and and Re-Installed and Wired 1 Existing wall mount Horn/Strobe. Tied all wiring into Existing system and Reset System ***All Systems Normal and Reset ***

Near Marketplace Blvd, New Baltimore, MI 48051
David H.

David H.

Emergency / Exit Lights and Kitchen Suppression Inspection

Near S Cedar St, Kalkaska, MI 49646
Gary B.

Gary B.

Annual Fire Extinguisher Inspection (4 FE) call enroute

Near Nash Hwy, Saranac, MI 48881