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Fire Protection Made Simple with ServiceTrade

At Fire Pros, we strive to provide the highest quality service to each of our clients, so we won’t just meet your expectations, we’ll exceed them. That’s why we’ve decided to add ServiceTrade to our tool belt.

ServiceTrade is a modern, mobile field service software that allows us to schedule services quickly and efficiently, provide clear and concise inspection and service reports electronically, and provide real-time quotes with photos of deficiencies and very informative updates on your fire protection systems within minutes.

Have questions about how Fire Pros is using ServiceTrade to provide better fire protection services for your company in Michigan? Fill out the form in the sidebar or call 800-968-2871.

How Does ServiceTrade Help Me?

Better Information, Better Decisions

We provide more information and better service to our customers before, during, and after service because we use ServiceTrade.

ServiceTrade gives Fire Pros customers:

  • Rich, digital reporting with photos, clear typed comments, videos, and audio notes
  • Instant access to electronic records of service history and system status
  • The best information to make critical fire protection system maintenance decisions

Rich Reporting

Technicians use smartphones and tablets as indispensable tools to confirm the appointment, check-in, and check-out of each service, and they use photos, videos, audio notes, and digital comments to document what was performed and what they discovered. Because ServiceTrade applications are used on site, Fire Pros can virtually take the customer into the job to see what the technician sees. The old days of producing carbon copy illegible forms have been replaced with detailed, concise digital records at Fire Pros.

Work Validation

The work validation tools built into ServiceTrade provide complete accountability for our technician’s time associated with your services. Built-in time tracking of when technicians are en route, when they arrive, and when they have completed their work is automatically tracked on every service call. GPS tracking enables our office staff to confirm that the technicians are at the right place at the right time.

At the end of the service call, the customer sees the complete set of documents, photos, and notes before signing the work acknowledgement report on the technician’s tablet. That signature is stored with the other rich media from the job. All of this documentation is summarized in a single report that is emailed to the customer and stored in the ServiceTrade platform permanently for future reference. All documents can be easily saved as a PDF on your server or can be quickly printed.

Enjoy Faster Repairs

ServiceTrade allows us to promptly alert you when deficiencies are found in your equipment—which gives you the opportunity to approve that work order rapidly to ensure a quick turn-around for the repair to be complete. Faster repairs mean that your essential life safety systems will be fully operational and compliant.

Avoid Compliance Issues

Customers are provided with a rich, detailed history of all of the work performed in your building. Photographs and audio memos give you in-depth reporting or repair history, deficiency repairs, and completed work. This helps provide you with all of the information necessary to maintain compliance with all state and local fire and building codes.

Receive Automated Quotes

When our technicians service your building and find deficiencies, we send immediate quotes that thoroughly document the repairs that are required with applicable photos directly to your email, giving you the opportunity to review and approve it right away with the click of a button. From there, the quote immediately turns into a job in ServiceTrade that is ready to be scheduled.

Schedule Your Fire Protection Services Today

Learn all the benefits of choosing Fire Pros as your trusted fire protection company. We provide a complete range of services, including:

  • Fire suppression systems
  • Fire sprinkler systems
  • Fire alarm systems
  • Fire extinguishers
  • Emergency lighting
  • And more!

Located in Michigan and want to learn more? Call us today to speak with one of our experienced fire safety professionals and discover why top names in business and government consistently recommend Fire Pros.

Contact us online or by phone at 800-968-2871 to schedule an appointment.

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and a Fire Pros representative
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Fire Pros Performs with ServiceTrade

Providing faster, smarter, and more efficient fire protection

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Local Reviews

Fire Pros, LLC Rated 4.9 out of 5 stars based on 3750 customer reviews

Map of Mount Clemens, MI

Great Service




Review of Fire Pros, LLC

They were very professional, and great customer service


Map of Midland, MI

Great Service and very responsive.




Review of Fire Pros, LLC


Map of Novi, MI

Problem solved quickly




Review of Fire Pros, LLC

Had 2 problems early on a Sunday morning that were solved quickly


Map of Kentwood, MI

Fast and very professional




Review of Fire Pros, LLC


Map of Grand Rapids, MI

Great customer service




Review of Fire Pros, LLC

On time and professional.


Map of Ludington, MI

Maintenance




Review of Fire Pros, LLC

Brandon was great and informative


Map of Grand Rapids, MI

Quick, friendly and efficient service!




Review of Fire Pros, LLC


Map of Grand Rapids, MI

Knowledgeable Service Technician




Review of Fire Pros, LLC

Mike performed the inspection in good time, with prior understanding of our limitations due to preschool on site.


Map of Caledonia, MI

Great Service, Nice Guy!




Review of Fire Pros, LLC


Map of Grand Rapids, MI

Great Service




Review of Fire Pros, LLC

They were on time and very professional.


They were on time and very professional and did a great job.




Review of Fire Pros, LLC

They were on time and very professional and did a great job.


Great service, friendly knowledgeable tech and great pricing




Review of Fire Pros, LLC


Great service.




Review of Fire Pros, LLC


No complaints




Review of Fire Pros, LLC


supervisor




Review of Fire Pros, LLC

was quick polite and professional


Great Service, Quick turnaround




Review of Fire Pros, LLC


Winterization




Review of Fire Pros, LLC


Winterization




Review of Fire Pros, LLC


Great service, friendly knowledgeable tech and great pricing




Review of Fire Pros, LLC


Allen Manor




Review of Fire Pros, LLC

Great work by the technicians from Fire Pros


Brandon  F.

Brandon F.

Completed fire extinguisher inspection

Near Richardson Ave, Lakeview, MI 48850
Robert G.

Robert G.

Near Crocker Blvd, Harrison Township, MI 48045
Tyler H.

Tyler H.

Annual Fire Alarm Inspection (50 devices) (EST Quickstart)

Near E Main St, Lowell, MI 49331
Sean W.

Sean W.

Near Cecilia Dr, South Haven, MI 49090
Alex R.

Alex R.

Corrected Deficiencies from recent inspection

Near Green Rd, Ann Arbor, MI 48105
Robert G.

Robert G.

Near W Hamlin Rd, Rochester Hills, MI 48309
Mark S.

Mark S.

Near Buckingham St, Livonia, MI 48154
John  R.

John R.

Near Cross Oaks Dr, Plainwell, MI 49080
Alex R.

Alex R.

Completed annual Fire Extinguisher inspection for 2021

Near Gratiot Ave, Mount Clemens, MI 48043
John  R.

John R.

Near Cross Oaks Dr, Plainwell, MI 49080
Mark S.

Mark S.

Near Schoenherr Rd, Shelby Township, MI 48315
David H.

David H.

Near Central Park Dr, Meridian charter Township, MI 48864
Sean W.

Sean W.

Near Cross Oaks Dr, Plainwell, MI 49080
George S.

George S.

Near Rochester Rd, Troy, MI 48085
David  C.

David C.

Near 73rd St SW, Byron Center, MI 49315
David H.

David H.

Near Coolidge Rd, East Lansing, MI 48823
Alex R.

Alex R.

Completed Semi-Annual Fire Extinguisher and emergency light inspections for 2021

Near N Telegraph Rd, Dearborn Heights, MI 48127
Gary B.

Gary B.

Annual Fire Extinguisher Inspection (12 FE)

Near Cross Oaks Dr, Plainwell, MI 49080
Brandon  F.

Brandon F.

Completed fire extinguisher and kitchen suppression system inspections.

Near S Cochran Ave, Charlotte, MI 48813
John  R.

John R.

Near Cross Oaks Dr, Plainwell, MI 49080
Alex R.

Alex R.

Corrected Deficiencies from recent inspection

Near Southfield Rd, Detroit, MI 48223
Alex R.

Alex R.

Corrected Deficiencies from recent inspection

Near Southfield Rd, Detroit, MI 48223
Alex R.

Alex R.

Corrected Deficiencies from recent inspection

Near Southfield Rd, Detroit, MI 48223
Gary B.

Gary B.

Annual Fire Extinguisher Inspection (25 FE's) Portable Extinguishers Inspection

Near Cross Oaks Dr, Plainwell, MI 49080
David H.

David H.

Near Garden Ln, Fowlerville, MI 48836