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fire pros

Lowell Customer Reviews & Testimonials

Recent Jobs and Reviews in Lowell, MI

Rated 4.9 out of 5 stars based on 65 customer reviews

Customers say: # Sentiment Analysis Summary The reviews reflect an overwhelmingly positive sentiment toward the fire safety service company. Customers consistently praise the professionalism, efficiency, and knowledge demonstrated by the service technicians. The overall tone is decidedly positive, with recurring themes of excellent customer service, prompt response times, and thorough explanations of work being performed. Clients frequently mention the technicians' friendly attitudes, helpfulness, and willingness to answer questions. Many reviewers express appreciation for the clear communication provided during inspections and maintenance visits. The company appears to have established long-term relationships with several customers who note their continued satisfaction with the services over multiple years. The reviews also highlight the reliability and timeliness of the service, with customers valuing how quickly their needs were addressed. Overall, the sentiment indicates a high level of customer satisfaction with both the technical quality of work and the customer service experience provided.

Job Locations and Reviews

Review
As always, tremendous service!!
Dean - Lowell, MI 49331
Review
People from Fire Pros are always very professional and courteous
Christine Lackscheide - Lowell, MI 49331
Review
Gary did a great job. He is always very informative of what he is doing and why he is doing the things he does. He has been here before and knows where everything is. Gary is a very good asset to the company.
Roger - Lowell, MI 49331
Review
VERY professional, fast, efficient, accommodating - concerned about, and minimizing, the disruption to our operations.
Dean - Lowell, MI 49331
Review
Came in professionally dressed and attitude. Knowledgeable of where everything is, and what they're doing. Answered all questions thoroughly and easy to understand. Will recommend to all customers.
Dylan - Lowell, MI 49331
Review
Awesome service Tech!
Broc - Lowell, MI 49331
Review
Excellent service
Bill - Lowell, MI 49331
Review
Gary was very professional, expedient and a pleasure to work with.
Sondra Kelley - Lowell, MI 49331
Review
Great Service - very friendly and knowledgeable
Sue - Lowell, MI 49331
Review
Wishing all my vendors were as easy to work with at Gary. A+ all the way.
Sue - Lowell, MI 49331
Review
Always enjoy working with Sean
Christine - Lowell, MI 49331
Review
Gary Beckon, Extinguisher inspection
Dean - Lowell, MI 49331
Review
As aways, great service. Very professional!
Dean - Lowell, MI 49331
Review
As usual, good service, very professional.
Dean - Lowell, MI 49331
Review
Great service
Annie - Lowell, MI 49331
Review
He was on time, friendly, and got right to work. He knew what he was doing and did it well.
Sandy - Lowell, MI 49331
Review
Mike was very easy to work with. He conducted our inspection in an efficient and congenial manner. I used to be a fire alarm tech and I have seen inspections many times before. Mike was wonderful and Fire Pros was very fast to get us scheduled. Thanks to everyone at Fire Pros from our team at RCC.
Michael M. - Lowell, MI 49331
Review
Gary is always on time and very professional. Gets in and does his work and explains things well. Thanks Gary!
Beth - Lowell, MI 49331
Review
Gary was very professional and nice! Working with him was smooth and straight forward!
Molly - Lowell, MI 49331
Review
Great service
Ann - Lowell, MI 49331
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Our Customer Reviews
"They know their stuff! On time, friendly, professional, knowledgeable, job done! What more could you want?" Beth at Good Shepherd Lutheran Church
“We have worked with Fire Pros for many years and have always had very positive experiences. I would refer other companies to them for services without hesitation.” Kim at Apex Spring & Stamping Corporation
“Always have a great experience with Fire Pros. Take all the burden of worry off of us!” Cristy at ZD Metal Products
“Very nice job. Polite and knowledgeable technicians. Great job every time they come.” Patsy at Spectrum Community Services
“They are professional and quick! They know what they're doing and are always great to deal with.” Steffanie at Comfort Inn
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