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Benton Harbor Customer Reviews & Testimonials

 

Recent Jobs and Reviews in Benton Harbor, MI

Rated 4.7 out of 5 stars based on 20 customer reviews

Customers say: # Sentiment Analysis Summary The reviews reflect an overwhelmingly positive sentiment toward the fire safety service company. Customers consistently praise the professionalism, efficiency, and knowledge demonstrated by the service technicians. The overall tone is decidedly positive, with recurring themes of excellent customer service, prompt response times, and thorough explanations of work being performed. Clients frequently mention the technicians' friendly attitudes, helpfulness, and willingness to answer questions. Many reviewers express appreciation for the clear communication provided during inspections and maintenance visits. The company appears to have established long-term relationships with several customers who note their continued satisfaction with the services over multiple years. The reviews also highlight the reliability and timeliness of the service, with customers valuing how quickly their needs were addressed. Overall, the sentiment indicates a high level of customer satisfaction with both the technical quality of work and the customer service experience provided.

Job Locations and Reviews

Review
Thank you for being patient with us as we figured things out today.
Donna - Benton Harbor, MI 49022
Review
Not at all satisfied with the current service. Numerous trips/appointments to the property and the problem is still NOT SOLVED! The constant stream of paperwork/reports repeating the same thing is very frustrating and to say the least annoying, The repairs should be done by done; I have no idea WHEN the tech leave....nothing is signed to account for the time and dates they are here.....needed by the owners.
Gloria - Benton Harbor, MI 49022
Review
We have been working on the solution to our sprinkler problem quite sometime......to date it still has not been resolved. I've been flooded with emails....that are must to extensive....and still no solution to the problem the company was hired to do.
Gloria - Benton Harbor, MI 49022
Review
Property Manager
Gloria - Benton Harbor, MI 49022
Review
Property Manager
Gloria - Benton Harbor, MI 49022
Review
Tyler came by to take care of installing a radio for our alarm system here at Benton Harbor. He was very courteous, hardworking and knowledgeable about the process. I would recommend him to anyone.
Deloris - Benton Harbor, MI 49022
Review
Art knows his business!!! Very efficient!
Gary - Benton Harbor, MI 49022
Review
They knew their stuff. Taught me above and beyond what they were expected to and they were friendly.
RYAN - Benton Harbor, MI 49022
Review
They were able to get the work done. Showed me the system and how to test it. Independently problem solved. What more could you ask?
Ryan Pogotis - Benton Harbor, MI 49022
Review
Fast And Efficient
Chance - Benton Harbor, MI 49022
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Our Customer Reviews
"They know their stuff! On time, friendly, professional, knowledgeable, job done! What more could you want?" Beth at Good Shepherd Lutheran Church
“We have worked with Fire Pros for many years and have always had very positive experiences. I would refer other companies to them for services without hesitation.” Kim at Apex Spring & Stamping Corporation
“Always have a great experience with Fire Pros. Take all the burden of worry off of us!” Cristy at ZD Metal Products
“Very nice job. Polite and knowledgeable technicians. Great job every time they come.” Patsy at Spectrum Community Services
“They are professional and quick! They know what they're doing and are always great to deal with.” Steffanie at Comfort Inn
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