Walker Customer Reviews & Testimonials

Recent Jobs and Reviews in Walker, MI

Rated 4.9 out of 5 stars based on 21 customer reviews

Customers say: # Sentiment Analysis Summary The reviews reflect an overwhelmingly positive sentiment toward the fire safety service company. Customers consistently praise the professionalism, efficiency, and knowledge demonstrated by the service technicians. The overall tone is decidedly positive, with recurring themes of excellent customer service, prompt response times, and thorough explanations of work being performed. Clients frequently mention the technicians' friendly attitudes, helpfulness, and willingness to answer questions. Many reviewers express appreciation for the clear communication provided during inspections and maintenance visits. The company appears to have established long-term relationships with several customers who note their continued satisfaction with the services over multiple years. The reviews also highlight the reliability and timeliness of the service, with customers valuing how quickly their needs were addressed. Overall, the sentiment indicates a high level of customer satisfaction with both the technical quality of work and the customer service experience provided.

Job Locations and Reviews

Review
Gary did an awesome job getting us taken care of for out yearly FE inspections. He cleaned up all fire extinguishers and has us all set for another year! Thank you for your thoroughness and thoughtfulness, Gary! Can we please have Gary back for our inspections next October! Thank you, Gary and Fire Pros!
Tim - Walker, MI 49544
Review
Matt was very knowledgeable. Not only did he assist in getting the system back up he was able to answer all the questions I had. The only thing that was less than amazing was that we had to wait almost 6 hours for a tech to arrive following our initial call. I do know that it was a weekend but for an emergency call that seems like a long wait, and we had little communication regarding why the wait was taking so long. That would be my only negative comment but once Matt got the call, he contacted me directly, gave me an ETA and went above and beyond while here.
Kalie - Walker, MI 49544
Review
MATT WAS COMMUNICATIVE, HELPFUL AND INFORMATIVE. HE HELPED WITH EVERY SINGLE STEP AND MADE SURE WE WERE "GOOD TO GO" BEFORE HE LEFT. BIG THANKS!!!!
Nicole - Walker, MI 49544
Review
The gentleman that came to do our yearly fire inspections were on time, friendly and professional. They did an excellent job and we appreciate their service!
Taryn - Walker, MI 49544
Review
Great service
Mike - Walker, MI 49544
Review
Friendly, Quick Service!
Taryn - Walker, MI 49544
Review
Dave is awesome and knows this building. Very efficient.
Dan - Walker, MI 49544
Review
Manager
Robert - Walker, MI 49544
Review
GOOD SERVICE
James - Walker, MI 49544
Review
Great service
James - Walker, MI 49544
Review
John is a very patient, detailed worker. He has consistently been professional and has made the inspection go smoothly.
Cassandra - Walker, MI 49534
Review
GREAT SERVICE
Eric - Walker, MI 49544
Review
good job
Laurie - Walker, MI 49534
Review
Great Service
Evann - Walker, MI 49544
Review
Very professional, courteous and informative.
Scott - Walker, MI 49534
Review
Art does a great job. He's efficient, quick, and thorough.
Pat - Walker, MI 49534
Review
Great service; informative.
Pat - Walker, MI 49534
Review
We had a fire marshal from the City of Walker coming the next day. I contact Fire Pros and they installed the fire extinguishers we needed to compliant wit Walker fire codes in our new addition.
Dale Manske - Walker, MI 49544
Review
Great Service!
Nicole - Walker, MI 49534
Review
Great Service
Kristina - Walker, MI 49544