Novi
Local Reviews
for Novi, MI
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Annual spriunkler
Jeff - Novi, MI
TJ is the best.
Good Service with great communication
John - Novi, MI
The team did a good job keeping us updated on the entire installation process. In some areas we had not prepared correctly and they helped us understand what we needed to do and how they could complete the work when done.
Great Service
Kyle - Novi, MI
Always great service
Jill - Novi, MI
Customer service Kathy was fantastic to set up annual appointment. Robert & trainee showed up early, inspected, replaced and refilled same day, terrific service all around. Highly recommend company
Amazing Service
Christina - Novi, MI
Had the best service from Robert, he was extremely friendly and brought smiles to my entire team. He was also very thorouigh and efficient!
Knowledgable
Jeff - Novi, MI
Thorough service, above and beyond the scope
good service
Heather - Novi, MI
Great Service
Jenna - Novi, MI
Good Service
Jeff - Novi, MI
Techs are awesome and very knowledgeable.
Response from Fire Pros, LLC:
We appreciate your feedback and 4 star review Jeff.
Good Service Techs
Jeff - Novi, MI
Getting a little slow on service. Seams like it takes a bit of time to get parts and return to complete the job.
Great service and very quick to respond with quotes.
John - Novi, MI
Great Service
Jeffrey - Novi, MI
Sean is a pleasure to work with. He is very knowledgeable and willing to help you understand the system for trouble shooting problems that may occur with the sprinkler system.
very professional
Rob - Novi, MI
Branch Manager
Bob - Novi, MI
Nice guys to work with
David Rozman - Novi, MI
I like fire pros. The guys that come in know what they are doing but always seem to have fun while doing their job. It is enjoyable to work with them.
Very Professional, Friendly, and Great Service
Lisa - Novi, MI
I think your company is lucky to have such a great employee!
Robert G.
Robert G.
Mark S.
Robert G.
George S.
Mark S.
Robert G.
Mark S.
Jim S.
12/22 Appt confirmed with Bill Green. TEch arrival After Noon. km Portable Extinguishers and Kitchen Suppression Inspection Annual Extinguisher Inspection Semiannual Kitchen Inspection Ansul R102-D6 (2)360 links (5)Nozzles Deficiency for Ansul R-102 D - 6G above sinks: Double Tank Cartridge is out of hydro date.
Chris W.
Robert G.
Alex R.
Arrived On-site FACP was powered Down Load Tested FACP Batteries found Pair of Batteries that were Backing up Voice EVAC Power Supply Failed there load Test. Replaced 2-12 volt 7 ah batteries and Powered System back up,Applying VAC power first and then battery. Upon Power up panel stated to Supervisory Troubles, one for a gate valve and one for supervisory low air. Per customer that was normal there having their compressor replaced for their Dry Riser and their dry System is shut down causing these supervisories. System can be Acknowledged and silenced at this time and is in a normal state. At this time it is unknown what caused system to lock up. Customer (Chad) will contact us when dry system is restored to have GAMEWELL Senior Tech to come out and check and assess panel.
Alex R.
Arrived On-site FACP was powered Down Load Tested FACP Batteries found Pair of Batteries that were Backing up Voice EVAC Power Supply Failed there load Test. Replaced 2-12 volt 7 ah batteries and Powered System back up,Applying VAC power first and then battery. Upon Power up panel stated to Supervisory Troubles, one for a gate valve and one for supervisory low air. Per customer that was normal there having their compressor replaced for their Dry Riser and their dry System is shut down causing these supervisories. System can be Acknowledged and silenced at this time and is in a normal state. At this time it is unknown what caused system to lock up. Customer (Chad) will contact us when dry system is restored to have GAMEWELL Senior Tech to come out and check and assess panel.
Alex R.
Arrived On-site FACP was powered Down Load Tested FACP Batteries found Pair of Batteries that were Backing up Voice EVAC Power Supply Failed there load Test. Replaced 2-12 volt 7 ah batteries and Powered System back up,Applying VAC power first and then battery. Upon Power up panel stated to Supervisory Troubles, one for a gate valve and one for supervisory low air. Per customer that was normal there having their compressor replaced for their Dry Riser and their dry System is shut down causing these supervisories. System can be Acknowledged and silenced at this time and is in a normal state. At this time it is unknown what caused system to lock up. Customer (Chad) will contact us when dry system is restored to have GAMEWELL Senior Tech to come out and check and assess panel.
Robert W.
Terrence J.
John R.
Robert G.
Robert G.
Robert G.
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